Strategic Consultant

Strategic Consultant

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.

The Professional Services team at Optimove delivers customer-centric, data-driven marketing programs, expert CRM strategy consulting, analytics & data science as a service, and outsourced CRM executiontailored to each client's business objectives and engagement goals.

We are seeking a highly motivated and experienced Strategic Consultant to join our Professional Services team in New York. This role is ideal for a CRM strategist or marketing consultant who has led or owned business transformation projects, lifecycle programs, partnered directly with clients, and wants to shape high-impact CRM strategies across multiple industries in a dynamic, data-driven environment.

As a Strategic Consultant, you will lead strategic projects for a portfolio of clientsdesigning CRM roadmaps, developing customer lifecycle strategies, shaping transformation initiatives, and building strong client relationships. You'll collaborate with leadership and cross-functional teams on commercial and strategic activities that scale Professional Services and deepen Optimove's industry impact.

Key Responsibilities

• Act as a role model within Professional Servicessetting delivery standards, showcasing CRM expertise, supporting practice evolution, and identifying innovative solutions for clients.
• Lead the development of customer lifecycle strategies across acquisition, onboarding, retention, churn prevention, and reactivation.
• Assess clients' CRM maturity and define frameworks, operating models, and roadmaps to elevate their engagement sophistication.

Client Consulting & Advisory

Project Leadership & Cross-Functional Collaboration

Data-Driven Analysis & Activation

Thought Leadership & Practice Development

Requirements

Additional Preferred Qualifications

This will be a hybrid role, coming into the office 3x a week. The estimated salary range for this position is $100,000-$120,000 per year, based on factors such as location, experience, skills, and qualifications.