Remote : Travel Specialist
We are a family oriented company, who loves to see our agents succeed and our clients enjoy the smooth process of booking their vacation!
Job Description
We are looking for remote Travel Professionals. As a Travel Specialist , you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.)
The travel specialist is the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided.
We are looking for individuals with :
- Passion to help clients build the ultimate dream vacation by offering our destinations and services
- Excellent customer service skills
- Desire to build relationships with our travel partners & clients
- Drive to execute the sale
- Expertise in our product and policies
- Acute attention to details and the ability to review your own work to ensure quality
- Ability to work under pressure, quickly and accurately
Responsibilities :
Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket / events)Provide exceptional customer service to clientsMaintain relationships with travel partners and vendorsWork well in a group / team settingStay up to date on the travel industry and policiesCollect and enter data into our software and maintain client filesComplete required certification within a timely mannerComplete ongoing training with our company and travel partnersQualifications
Qualifications
Must have a smartphone with reliable internet accessLaptop or desktop computer (highly recommend, however, not required) with reliable internet accessMust be at least 18 years of ageMust reside in the United StatesAdditional Information
Skills
Time ManagementComputer and Internet knowledgeVerbal and CommunicationMotivationSelf DisciplineLeadership