German Speaking Customer Service for Logistics & Supply Chain industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to offer an exceptional opportunity for a German Speaking Customer Service Representative in the Logistics and Supply Chain industry. Our agency specializes in connecting top talent with opportunities across multiple sectors including social media, gaming, healthcare, and more. We are dedicated to ensuring that our recruitment process matches the best candidates with the right employers, and we pride ourselves on our ability to facilitate careers that span the globe. If you're a fluent German speaker with a passion for customer service and an interest in the logistics sector, this role may be perfect for you. You will be part of an innovative team within the consumer services industry that is committed to delivering excellence in service and operational efficiency. Join us in our mission to help individuals find their dream jobs while taking advantage of our expertise in recruitment. Discover a rewarding career path while immersing yourself in a multicultural work environment that values diversity and collaboration.

Responsibilities

• Provide exceptional customer service in German across various channels including phone, email, and chat.
• Assist customers with inquiries related to logistics and supply chain operations.
• Resolve customer issues and complaints efficiently and accurately.
• Collaborate with internal teams to ensure timely delivery and accurate information.
• Maintain customer records and documentation in the database.
• Identify opportunities for process improvements to enhance customer satisfaction.
• Participate in training programs to improve product knowledge and customer service skills.