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Arizona Licensed Senior Outreach Specialist
Arizona Licensed Senior Outreach SpecialistVirtualVocations • Tacoma, Washington, United States
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Arizona Licensed Senior Outreach Specialist

Arizona Licensed Senior Outreach Specialist

VirtualVocations • Tacoma, Washington, United States
18 days ago
Job type
  • Full-time
Job description

A company is looking for a Remote Senior Outreach Specialist (Advocate).

Key Responsibilities

Make outbound and receive inbound calls to assist individuals in applying for disability benefits

Determine eligibility for benefits through a series of questions and explain regulations in an understandable manner

Gather personal and financial information for the initial submission of Social Security Disability applications while ensuring data integrity

Required Qualifications, Training, and Education

2+ years of experience in a high-touch customer service or call center environment

Strong phone skills with the ability to actively listen and maintain professionalism

Comfortable using contact center software and proficient in data entry

Experience working remotely with a private, quiet office space

Ability to manage difficult conversations and use probing questions effectively

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Arizona Licensed Senior Outreach Specialist • Tacoma, Washington, United States

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