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Partner 16, Vendor and SaaS Operations Analyst, Technology & Workplace
Partner 16, Vendor and SaaS Operations Analyst, Technology & Workplacea16z • San Francisco, California, USA
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Partner 16, Vendor and SaaS Operations Analyst, Technology & Workplace

Partner 16, Vendor and SaaS Operations Analyst, Technology & Workplace

a16z • San Francisco, California, USA
25 days ago
Job type
  • Part-time
Job description

Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs building the future through technology. We are stage agnostic. We invest in seed to venture to growth-stage technology companies across AI bio healthcare consumer crypto enterprise fintech games and companies building toward American dynamism. a16z has $46B in assets under management across multiple funds.

Weve established a team that is defined by respect for the entrepreneur and the company-building process; we know what its like to be in the founders shoes. Weve invested in companies like Affirm Airbnb Coinbase Databricks Devoted Health Insitro Figma GitHub Instacart OpenSea Roblox Stripe and Substack. Our team is at the forefront of new technology helping founders and their companies impact and change the world.

The Role

Our Technology & Workplace Experience organization serves every employee in the firm with the services we provide : Workplace Experience (offices) IT Operations (service desk device management productivity tools) Data & AI Cybersecurity and Business Applications.

We are looking for a Vendor and SaaS Operations Analyst Technology & Workplace to help us run smarter and faster by overseeing the contracts vendors and SaaS platforms that power this broad portfolio. Youll own the end-to-end contract lifecycle from onboarding to renewals ensuring that agreements purchase orders and P-Cards are aligned with business needs and executed flawlessly. Youll also bring visibility to SaaS usage and costs helping us rationalize our portfolio and keep spend optimized.

This is a hands-on role where youll move quickly adapt and solve problems with a results-driven mindset. At the same time youll introduce and mature the kinds of disciplines that allow organizations to operate effectively at scale automation financial rigor cost transparency and vendor controls while keeping processes lean and practical.

The ideal candidate has deep familiarity with how CIO / Technology organizations operate is highly responsive and accurate and thrives in a fast-paced agile environment. Knowledge of IT Service Management (ITSM) or Technology Business Management (TBM / Apptio-like frameworks) is a plus.

The preferred location for this role will be San Francisco CA. We are open to candidates based in the San Francisco Bay Area CA or New York City NY area. This role requires an in office presence at least once a week.

To join our team you should be excited to :

Contract Lifecycle Management

  • Drive a modern automation-first approach to Contract Lifecycle Management (CLM) focusing on process efficiency and full end-to-end automation
  • Own the end-to-end contract lifecycle for IT and Workplace Experience vendors (onboarding execution renewals amendments and terminations)
  • Maintain a centralized repository of all vendor contracts in Ironclad and ensure accuracy of key terms (dates value obligations)
  • Partner with Legal to ensure contracts meet compliance and risk standards

SaaS & Application Portfolio Oversight

  • Track SaaS licenses and utilization; compare actual usage vs. contracted entitlements using tools like Lumos Zylo or similar
  • Drive application rationalization to eliminate redundant SaaS tools and reduce shelfware
  • Partner with IT leadership to benchmark SaaS / IT spend against industry peers
  • IT & Workplace Experience Vendor Management

  • Manage IT vendors (software cloud services) and Workplace Experience vendors (real estate facilities office services)
  • Negotiate renewals and vendor terms ensuring service quality and cost-effectiveness
  • Collaborate with IT Security and Workplace leads to ensure vendor compliance with firm standards
  • Financial Planning & Analysis Support

  • Partner with Finance / FP&A to support budgeting and forecasting for IT and Workplace Experience
  • Track spend vs. budget and prepare variance analysis and reporting
  • Ensure vendor invoices and purchase orders are processed accurately in Workday
  • Systems & Automation

  • Act as subject matter expert in Ironclad (contract lifecycle management) and Workday (procurement / finance)
  • Use automation tools ( Zapier Tines G Suite scripting ) to streamline reporting notifications (e.g. renewal alerts) and approval workflows
  • Advocate for process improvements and implement best practices in vendor and contract management
  • Build and maintain integrations between systems (Workday Ironclad identity providers finance reporting)
  • Leverage APIs and workflow automation tools to streamline processes and improve data accuracy.

    Minimum Qualifications

  • 35 years in contract lifecycle management SaaS / vendor management procurement or workplace operations
  • Hands-on experience with Ironclad (or similar CLM) and Workday (or similar ERP)
  • Familiarity with SaaS management platforms (Lumos Zylo Vendr)
  • Knowledge of how CIO / Technology functions operate across IT Operations Data & AI Cybersecurity Workplace and Business Apps
  • ITSM or TBM (Apptio-like) knowledge is a plus
  • Results-driven highly responsive and detail-oriented thrives in a fast-moving agile environment
  • Technical skills in APIs scripting (Python JavaScript) and / or automation tools (Zapier Tines Workato)
  • Strong collaborator who can partner across Technology Workplace Finance and Legal
  • Low ego high empathy and the capacity to collaborate effectively with diverse teams
  • The anticipated salary range for this role is between $140000 - $163000 actual starting pay may vary based on a range of factors which can include experience skills and scope.

    This role is eligible to participate in the a16z carry program and various discretionary bonus programs as well as benefit and perquisite plans including health dental vision disability life insurance 401K plan vacation and sick leave.

    a16z culture

  • We do only first class business and only in a first class way
  • We take a long view of relationships because we are in the relationship business
  • We believe in the future and bet the firm that way
  • We are all different we recognize that and we win
  • We celebrate the good times
  • We do it for the team
  • We play to win
  • At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability Veteran status and any other status. These differences are what enables us to work towards the future we envision for ourselves our portfolio companies and the World.

    Our organization participates in E-Verify. Click here to learn about E-Verify.

    Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.

    Required Experience :

    IC

    Key Skills

    Business Process,Active Directory,Customer Service,Information Technology,HIPAA,Information Security,Infrastructure,Linux,Project Management,Nist,Risk Assessments,Procedures,hardware,Data Analysis,Technical Support

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 140000 - 163000

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    Vendor • San Francisco, California, USA

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