Direct Care Counselor

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Direct Care Counselor

Division : Shelter and Housing Division

Full-Time

Pay : $18.00 / hr

Locations / Shifts Available :

• Greenfield : Day shift
• Pittsfield : All shifts (1st, 2nd, 3rd)

Position Summary :

Be part of a team that creates a warm, welcoming place for parents and children in need. As a Shelter Counselor, you'll play a key role in helping families feel safe and supported as they work towards finding permanent housing.

Position Responsibilities :

• Help create a cozy, home-like environment where everyone feels cared for.
• Support families by assisting with everyday tasks, teaching life skills, and offering guidance.
• Write simple notes to track the progress of each family.
• Attend team meetings to share ideas and learn from others.
• Make sure the shelter's rules are followed to keep everyone safe and on track.

This role is more than a job it's a chance to help families rebuild their lives. If you want to make a real impact, join us!

Qualifications :

• Bilingual candidates encouraged to apply!
• Experience working with people living on a low income, or who are affected by mental health issues and / or addiction.
• Proficiency across the following skills : verbal and written communication, collaboration, organization, and use of computer and technology.
Benefits :
• 401(k)
• Generous time-off package.
• Comprehensive health and dental insurance plans.
• 403(B)-retirement plan, with employer matching.
• Long-term disability benefits; paid life insurance.
• Advancement opportunities; tuition assistance; and several more benefit options.

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Want to learn more about ServiceNet?

https : / / www.servicenet.org /

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.