Talent.com
Workforce Operations Associate
Workforce Operations AssociateInsideHigherEd • Branchburg, New Jersey, United States
Workforce Operations Associate

Workforce Operations Associate

InsideHigherEd • Branchburg, New Jersey, United States
4 days ago
Job type
  • Full-time
Job description

Category : : Administrative and Professional

Subscribe : :

Department : : Workforce Training Center

Locations : : Branchburg, NJ

Posted : : Nov 21, 2025

Closes : : Open Until Filled

Type : : Full-time

Ref. No. : : JF#20-26

Salary Type : : Annually

Salary Range : : $58,987.00 - $64,886.00

Position ID : : 195033

About Raritan Valley Community College :

Ranked by WalletHub.com and Intelligent.com as the #1 community college in New Jersey, Raritan Valley Community College has been serving as an academic and cultural center for Somerset and Hunterdon County residents for over 50 years. The College has been nationally recognized for its service to the community, environmental stewardship, and commitment to diversity. It is home to a Planetarium, Science Education Institute and 3M Observatory; a Theatre offering professional performances for all ages; and an Honors College for high achieving students.

The College offers more than 90 associate degrees and certificates, as well as career training and professional development courses. RVCC is located at 118 Lamington Road in Branchburg, NJ. For further information, visit www.raritanval.edu .

Job Description :

Raritan Valley Community College (RVCC) has an anticipated opening for a Workforce Operations Associate. The Workforce Operations Associate provides division-wide leadership and operational support for all Workforce Development programs at Raritan Valley Community College. This role ensures consistent and efficient administrative workflows, system integrity, grant compliance, and reporting alignment across multiple value streams. The position is central to maintaining data accuracy, operational excellence, and continuous improvement within the division.

Essential Duties :

Operational Workflow and Process Improvement

  • Design, document, and implement standardized workflows for registration, enrollment, invoicing, and compliance tracking across all Workforce programs.
  • Lead process improvement initiatives to enhance efficiency, accuracy, and learner experience.
  • Collaborate with IT and Finance to ensure seamless system integration and data validation.

CRM Administration and Data Management

  • Serve as the division's Customer Relationship Management (CRM) administrator and power user.
  • Maintain data integrity, ensure security of learner and employer records, and coordinate user access.
  • Provide training and ongoing support to staff on CRM functionality, reporting tools, and best practices.
  • Grant Coordination and Compliance

  • Oversee operational components of Workforce Development grants, including data collection, budget alignment, and performance tracking.
  • Collaborate with Institutional Research, Finance, and the Executive Director to prepare deliverables, dashboards, and audit-ready documentation.
  • Maintain organized, confidential records of grant-related activities, ensuring alignment with institutional and external funder requirements.
  • Reporting and Performance Metrics

  • Develop and maintain dashboards and performance reports that track enrollment, revenue, and completion outcomes.
  • Monitor operational key performance indicators (KPIs) across all value streams and prepare monthly summaries for leadership.
  • Support institutional effectiveness and accreditation processes through data-driven reporting.
  • Training and Collaboration

  • Conduct workflow and compliance training for staff and program coordinators.
  • Participate in strategic planning sessions and continuous improvement teams within the Workforce division.
  • Partner with college departments and external stakeholders to strengthen communication, efficiency, and learner outcomes.
  • Requirements : Bachelor's degree.

    Minimum of 3-5 years in operations, data management, or CRM administration.

    Proven expertise in process design, workflow management, and data reporting.

    Strong analytical, communication, and organizational skills.

    Familiarity with grants management and institutional compliance standards.

    Ability to work collaboratively in a fast-paced, data-driven environment.

    Proficiency in database tools, spreadsheets, and CRM or ERP systems.

    Commitment to the mission of community colleges and workforce education.

    Demonstrated professionalism, attention to detail, and follow-through.

    Flexibility to work evenings or weekends as operational needs dictate.

    Preferred Qualifications :

  • ?Master's degree.
  • Experience in an education, workforce training center or grant-funded environment.

    Application Instructions :

    As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

    RVCC's starting salary is commensurate with educational qualifications and experience. We also offer an attractive benefits package. To review eligible health, wellness and benefits offered, click on the following link and scroll down : https : / / www.raritanval.edu / general-information / human-resources

    For consideration of the above position, please submit your cover letter and resume online, by clicking the "apply now" button. We regret that we are unable to respond to each and every resume received. Only those candidates of interest will be contacted directly.

    Create a job alert for this search

    Associate Workforce • Branchburg, New Jersey, United States

    Related jobs
    Client Onboarding & Operations Services

    Client Onboarding & Operations Services

    ROCKEFELLER CAPITAL MANAGEMENT • Trenton, NJ, US
    Full-time
    Rockefeller Capital Management.Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of Jo...Show more
    Last updated: 6 days ago • Promoted
    Workforce Management Analyst

    Workforce Management Analyst

    Mass General Brigham • Somerville, New Jersey, USA
    Full-time
    Site : Mass General Brigham Incorporated.Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advanc...Show more
    Last updated: 14 days ago • Promoted
    Retail Associate

    Retail Associate

    TJX • Flanders, NJ, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show more
    Last updated: 30+ days ago • Promoted
    Associate Director, Campaign Operations

    Associate Director, Campaign Operations

    Dow Jones & Company • Princeton, New Jersey, USA
    Full-time
    The Associate Director position is responsible for executing comprehensive campaign strategies for Dow Jones.You will lead a team in designing and implementing effective website and ecommerce progr...Show more
    Last updated: 5 days ago • Promoted
    Client Solutions Associates

    Client Solutions Associates

    PSG Global Solutions • Pennington, NJ, US
    Full-time
    A top provider of outsourcing, staffing, consulting and workforce solutions within the areas of engineering, finance and accounting, healthcare, human resources, IT, legal, life sciences, manufactu...Show more
    Last updated: 30+ days ago • Promoted
    Associate, HR Operations

    Associate, HR Operations

    Dr Reddy's Laboratories Limited • Princeton, New Jersey, USA
    Full-time +1
    We are seeking an HR Operations Associate to join our team in Princeton NJ! As an HR Operations Associate your primary responsibility will be to support the HR team in the smooth and efficien...Show more
    Last updated: 7 days ago • Promoted
    Registered Client Service Associate

    Registered Client Service Associate

    Morgan Stanley • Warren, NJ, US
    Full-time
    Registered Client Service Associate.Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams on ...Show more
    Last updated: 30+ days ago • Promoted
    Field Operations Consultant

    Field Operations Consultant

    FM • Wharton, New Jersey, US
    Full-time
    For nearly two centuries, FM clients have relied on our unmatched expertise in crafting engineering-driven risk management solutions. FM is the world's largest commercial property insurance and risk...Show more
    Last updated: 1 day ago • Promoted
    Account Director II- NeoCloud

    Account Director II- NeoCloud

    Lumen Inc • Trenton, NJ, United States
    Full-time
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show more
    Last updated: 3 days ago • Promoted
    AWS Architect

    AWS Architect

    Saransh Inc • Basking Ridge, New Jersey, USA
    Full-time
    Work Location : Basking Ridge NJ.We are seeking a Cloud Enterprise Architect to design and implement comprehensive cloud transformation strategies establish enterprise governance frameworks and lead...Show more
    Last updated: 8 days ago • Promoted
    Exec Director, Cloud Ops and Infrastructure

    Exec Director, Cloud Ops and Infrastructure

    Syneos Health / inVentiv Health Commercial LLC • Bridgewater, NJ, United States
    Full-time
    Exec Director, Cloud Ops and Infrastructure.Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, m...Show more
    Last updated: 30+ days ago • Promoted
    HR PAYROLL ASSOCIATE

    HR PAYROLL ASSOCIATE

    Tri-County Community Action Agency Inc • Lawrence Twp, NJ, United States
    Full-time
    Mercer Admin S29 - Lawrenceville, NJ.Perform Human Resources and Payroll tasks essential for the effective operation of the Head Start Program. Principle Duties & Responsibilities.Work with the Dire...Show more
    Last updated: 12 days ago • Promoted
    AWS Cloud Engineer | 10+ Years

    AWS Cloud Engineer | 10+ Years

    TMS LLC • Raritan, New Jersey, USA
    Full-time
    Location : Raritan NJ (Hybrid).We are looking for resources to help us stand up a new AWS cloud.The goal will be to build a cloud that has the same rules of our current AWS environment.We will most...Show more
    Last updated: 2 days ago • Promoted
    AWS DevSecOps Engineer

    AWS DevSecOps Engineer

    Leidos Inc • Picatinny Arsenal, NJ, United States
    Full-time
    Fort Belvoir, VA or Picatinny Arsenal, NJ.Agile team, you will design, implement, and support secure, scalable cloud infrastructure. You'll apply DevOps best practices and cloud-native design princi...Show more
    Last updated: 30+ days ago • Promoted
    Associate Order Management

    Associate Order Management

    Midea • Morris County, New Jersey, USA
    Full-time
    Midea Group the Fortune 500 giant known for making life easier for millions around the globe.As the worlds top maker of home appliances Midea is proud of its 166000 employees and presence in 200 co...Show more
    Last updated: 19 days ago • Promoted
    Associate Director, GDO Business Operations

    Associate Director, GDO Business Operations

    Bristol Myers Squibb • Princeton, New Jersey, USA
    Full-time
    Those arent words that are usually associated with a job.But working at Bristol Myers Squibb is anything but usual.Here uniquely interesting work happens every day in every department.From optimizi...Show more
    Last updated: 5 days ago • Promoted
    Community Associate

    Community Associate

    IWG • Bedminster, NJ, United States
    Full-time +1
    New Jersey, United States of America.At IWG, we are leading the way.We've built the world's largest workspace network so that our customers can work from wherever, and however, they want.Join us an...Show more
    Last updated: 3 days ago • Promoted
    AWS Architect

    AWS Architect

    VeeRteq Solutions Inc. • Basking Ridge, New Jersey, USA
    Full-time
    Work Location : Basking Ridge NJ.We are seeking a Cloud Enterprise Architect to design and implement comprehensive cloud transformation strategies establish enterprise governance frameworks and lead...Show more
    Last updated: 5 days ago • Promoted