Call Center Agent

Call Center Representative Coggins Auto Group

If you're dependable, quick on a keyboard, and thrive in a fast-paced environment where teamwork and communication matter - you'll love it here. Coggins Auto Group is a family-owned dealership that values professionalism, accountability, and results. We'll train the right person, but you must bring focus, energy, and reliability to the table.

We're looking for someone who :

Shows up on time every time

Types quickly and accurately while speaking with customers

Learns fast, follows directions, and pays attention to detail

Keeps a positive attitude and works well with others

Communicates clearly by phone, email, and text

Is self-motivated, goal-oriented, and organized

Day-to-day responsibilities :

Scheduling service and sales appointments

Responding promptly to online inquiries

Managing inbound and outbound calls, texts, and emails

Following up with existing customers and assisting new ones

Tracking communication in our CRM system

Building relationships that keep customers coming back

Requirements :

Must be available to work Saturdays (rotational)

Strong verbal and written communication skills

Must be comfortable using computers and typing while talking

Reliable attendance and professional demeanor are non-negotiable

Prior customer service or call center experience preferred

Compensation & Benefits :

Hourly base + commission & bonuses ($35,000$50,000 annually)

Health, dental, vision and 401(k) with match

Paid time off and flexible scheduling

Growth opportunities within a growing family-owned business

If you take pride in showing up, staying sharp, and doing things right we want to hear from you. Apply today and start a career where reliability and performance get noticed.