IT Desktop Support Technician

IT Desktop Support Technician

Job Number : 361497

Category : Help Desk / Support

Description : Job Title : IT Desktop Support Technician

Locations : Pittsburgh, PA

Pay : $19 - $22 / hour

Zip Code : 15275

Job Type : Full time

Job Description :

⦁ Laptop / desktop imaging & driver / BIOS updates

⦁ Setting appointments with users to handover new devices & take existing devices Excellent customer service / communication skills

⦁ Complete at a minimum the following customer appointment tasks during the hardware exchange :

⦁ Signing into the device

⦁ Signing into zScaler

⦁ Signing into M365 and having data sync from the Cloud

⦁ Mapping network drives

⦁ Setting up printers

⦁ Installing any custom software

⦁ Copying over any local data (ie. Browser favorites, files saved to HDD etc.)

Skills / Experience :

⦁ Desktop support : 1 year (Required)

⦁ Imaging

⦁ We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Location : Pittsburgh , PA

Minimum Experience (yrs) : 1

Required Education : Not Specified

Benefits :

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