Inside Sales Representative / Customer Service

Job Description

Job Description

In the Inside Sales / Customer Service position the individual will spend the first 1-2 months acquiring the requisite product knowledge and skills in the plant to transition to an Inside Sales Representative position.

Essential Functions

• Initially to spend the first 1-2 months in our plant working and learning the products.
• Transition to the Inside Sales / Customer Service and become familiar with customers, products, pricing and our high-quality Customer Service strategy.
• Must be proficient in applying industrial and hydraulic hose knowledge to customer applications.
• Must be willing to learn on continual basis as position requires constant update of product knowledge.
• Work in coordination with Outside Sales to service specific customers, assist with special projects and telemarketing.
• Provide 100% of your attention to providing exceptional customer service to each customer daily.
• Performs other duties as assigned.

Education :

Minimum H.S. diploma, ideal 1-2 years of community college, technical school, 4-year university or military service.

Experience :

2 years of Inside Sales / Customer Service

Skills & Abilities :

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

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