Financial Billing & Reporting Analyst - Management Analyst 3

Financial Billing & Reporting Analyst

Minnesota IT Services, partnering with the Department of Human Services (DHS), is seeking a Financial Billing & Reporting Analyst to support the coordination, accuracy, and transparency of financial and operational activities across MNIT DHS, MNIT DCYF (Department of Children, Youth & Families), MNIT HSDS (Human & Social Digital Services), and MNIT Enterprise Services. This position is responsible for reconciling and auditing monthly billing, analyzing financial and operational data to identify trends and efficiencies, and developing reports and dashboards that inform executive decision-making. The Financial Billing & Reporting Analyst translates complex technical and financial information into clear, actionable insights, ensuring leadership understands the value and cost implications of IT services. The role also coordinates operational projects, supports compliance and reporting activities, and fosters strong working relationships across teams to promote financial stewardship and operational alignment among MNIT and its partner divisions.

This position requires an employee to be onsite at 540 Cedar Street, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume :

Position requires a minimum of three (3) years of professional experience performing financial, analytical, or business operations work. Experience must include :

• Analyzing, reconciling, and auditing financial or billing data for accuracy, compliance, and process improvement.
• Developing reports, dashboards, or data visualizations using tools such as Microsoft Excel, Power BI, or similar platforms to communicate trends, metrics, and cost-saving opportunities.
• Collaborating with business and technical partners to interpret financial information, resolve discrepancies, and support decision-making.
• Applying knowledge of IT service catalogs, billing models, and cost allocation methods to effectively interface with technical teams and inform financial analysis.
• Managing multiple priorities with strong attention to detail, organization, and the ability to meet deadlines independently.
• Effective written and verbal communication skills, including experience preparing reports or presentations for leadership.
• Strong customer service and collaboration skills, including the ability to actively listen, demonstrate empathy, and apply problem-solving to address stakeholder needs.

Preferred Qualifications

Experience in public sector finance, accounting, or budget management. Knowledge of IT service management practices, including chargeback models or consumption-based billing within a large or complex organization. Experience developing or enhancing financial reporting processes and tools to improve efficiency, accuracy, or transparency. Demonstrated ability to evaluate complex financial data and present actionable insights or recommendations to leadership. Experience leading or contributing to process improvement initiatives or cross-functional projects involving financial operations or service delivery.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following : SEMA4 Records Check (applies to current and past state employees only), Criminal History Check, Reference Check, Social Security and Address Verification, Education Verification, and other legally required checks.

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

Minnesota State Colleges and Universities is an Equal Opportunity employer / educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.