Senior Associate, Product Management
Capital One's Commercial Servicing Product Management is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. The Commercial (CML) Servicing Product Team builds core solutions that directly support our customers and the associates who serve them. This role will enable our business by automating critical processes, enabling associate efficiencies, and operationalizing data to power future AI product innovation. You will partner directly with key internal groupsincluding CML Operations / Servicing, CML Risk and enterprise KYC / AML teamsto translate complex compliance and operational requirements into high-value, streamlined product solutions. We are looking for a quick-learning strategist eager to tackle complex challenges and unlock massive value for our customers and users.
As part of the Product Management - Commercial Banking team, you will :
- Deliver products to support the strategy and operations for a Top 10 Commercial Bank
- Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world class team of financial advisors, and enable a market-leading operation for the origination and management of loans, treasury, and capital markets products
- Build "always on" technologies to increase profitability and empower associates
- Reduce operational risks through strengthening controls and monitoring of key processes
- Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes
Capital One Product Framework :
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutionsBusiness Focused - Delivers game-changing outcomes by focusing on leverage and execution excellenceTechnology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term valueIntegrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risksTransformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignmentBasic Qualifications :
Bachelor's degree or military experienceAt least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineeringPreferred Qualifications :
Bachelor's degree in computer science or engineering1+ years translating business strategy or analysis into consumer facing digital products1+ years of experience working on core product platforms powering digital experiences1+ years working with cross functional teams as a product owner in an agile development processAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.