The Training and Staff Development Specialist

Job Description

Job Description

ABOUT THE POSITION

The Training & Staff Development Specialist (TSDS) supports the Behavioral Health Department by assessing training effectiveness, aligning curricula with departmental goals, and enhancing staff development. Working closely with the Training Department and the Quality Assurance Director, the TSDS evaluates current training procedures and outcomes, standardizes best practices across programs, facilitates trainings, mentors staff, and integrates current industry trends into CSR’s training strategy. The role serves as a resource across BHD programs and ensures consistent communication around professional development.

KEY RESPONSIBILITIES

• Develop, coordinate, and facilitate training initiatives across BHD programs (In-Home Therapy, Community Service Agency, Therapeutic Mentoring, Outpatient).
• Conduct training needs assessments with senior leadership; align curricula to program goals and compliance standards.
• Participate in weekly supervision, team meetings, and staff debriefings with prepared updates and feedback.
• Attend ongoing internal and external professional development trainings.
• Deliver services professionally and with cultural sensitivity, maintaining confidentiality and safety standards.
• Collaborate with agency staff to promote trauma-informed care and advance CSR’s mission.
• Provide field-based training and mentoring to strengthen individual and team performance.
• Support external outreach and stay current with industry developments and best practices.
• Standardize best practices and ensure consistent communication around professional development across programs.

REQUIREMENTS

Must-Haves

Nice-to-Haves

BENEFITS

ABOUT CSR

Children’s Services of Roxbury (CSR) is one of Massachusetts’ largest Black-led nonprofits, providing holistic services to 6,000+ children and families each year. We foster a culture of trust, humility, and respect, where every team member is valued and supported. CSR is an equal opportunity employer committed to an inclusive environment. We encourage applicants of all backgrounds to apply.