Accounts Receivable Supervisor

Job Description

Job Description

We are seeking a proactive and experienced AR / Collections Supervisor to join our team. This role requires managing the collections process, including overseeing weekly aging reports, leading collection calls, and ensuring accurate reconciliation of accounts. The ideal candidate will be organized, detail-oriented, and comfortable working in a high-paced, high-volume environment.

Key Responsibilities

Supervise and manage the collections process, ensuring timely follow-up on past due accounts (30, 60, and 90+ days) and discrepancies.

• Supervise, mentor, and train a team of collectors, providing ongoing support and guidance to enhance performance and develop growth.
• Oversee collections processes, ensuring timely resolution of outstanding accounts.
• Ability to lead B2B collections efforts and maintain strong relationship with the customers.
• Collaborate with internal departments to address and resolve billing and payment discrepancies.
• Identify opportunities for process improvement and implement changes to optimize workflows.
• Monitor weekly AR aging reports, maintain reminder letters, ensure accurate and up-to-date records.
• Monitor online payments, mark order paid, and release orders timely.
• Prepare and submit weekly summary reports on past due accounts, identifying high-risk accounts for escalation.
• Execute collection strategies through calls, emails, and monitoring to maximize recovery efforts.
• Create and send demand letters to delinquent accounts and work closely with collection agencies
• Recognize unusual payment trends and give recommendations to putting account on credit hold or reduce credit limit, if necessary.
• Prepare reports on AR and collections performance for management review.
• Other duties assigned by Director of Credit

Qualifications

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here :

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The pay transparency policy is available here :

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.