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Associate Director, Field Marketing
Associate Director, Field MarketingUpstream USA • Allentown, PA, US
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Associate Director, Field Marketing

Associate Director, Field Marketing

Upstream USA • Allentown, PA, US
2 days ago
Job type
  • Full-time
Job description

Associate Director, Field Marketing

Contraceptive care is basic health care. Yet too many patients in the U.S. struggle to access the care they want, when they want it.

A national nonprofit founded in 2014, Upstream USA partners with healthcare organizations to provide free training, education, and technical assistance to improve their contraceptive services and meet their patients' needs at no cost to them. Over ten years, we've supported 200+ healthcare partners (including primary care practices, federally qualified health centers, health systems, and more) with a transformative approach that empowers patients to access the contraceptive care where they already receive most of their healthcare. We're on a path to partnering with health care organizations that collectively serve 5 million patients by 2030.

We do not accept funding from pharmaceutical companies or the government. Our work is made possible by generous support from venture philanthropy. That privilege comes with high expectations about growth and scale and a focus on measurable outcomes and impact.

The Associate Director of Field Marketing will play a critical role in shaping and executing Upstream's national marketing strategy to drive organizational growth and increase brand awareness, credibility, and trust among healthcare organizations. Reporting to the Director of Partner Marketing, this leader will oversee regional and field marketing efforts that directly support business development and partnership expansion. They will manage and mentor the Field Marketing Manager, ensuring the team delivers high-impact, sales-aligned campaigns and materials that effectively support Upstream's ambitious growth and partnership goals. This role requires a strategic, collaborative, and data-informed marketer who understands how to connect marketing execution to measurable business outcomes in a mission-driven context.

Essential Duties & Responsibilities

Strategy, Planning & Reporting

  • Contribute to the development and execution of annual marketing plans that align with PCE and Expansion team priorities, driving lead generation and accelerating partnership conversion.
  • Monitor, track and analyze lead acquisition and full-funnel marketing performance, leveraging insights, sales feedback and funnel dynamics to identify opportunities for optimization and strategic adjustments.

Messaging & Positioning

  • Collaborate closely with the Director of Marketing to develop core marketing messages that align with the overall brand narrative and can be adapted for regional strategies and audiences.
  • Collateral Development

  • Support the creation of national marketing materials that drive and accelerate recruitment efforts, including brochures, one-pagers, pitch decks, talking points, and case studies.
  • Collaborate closely with internal stakeholders to ensure all materials reflect current strategy, align with brand messaging, and meet the evolving needs of field teams.
  • Content Strategy & Execution

  • Contribute ideas for content that meet the needs of recruitment (e.g., webinars, conferences, video, Insights pieces, etc.)
  • Regional Marketing Leadership

    Serve as a MarComms leader and thought partner in these cross functional growth efforts, including :

  • Lead development of regional marketing strategies in North, South and West (as part of larger state plans)
  • Lead execution for the North region, in close partnership with regional Expansion, PCE and PTT teams.
  • Maintain deep understanding of the sales funnel and marketing touchpoints to ensure tactics directly support growth needs across the regions.
  • Team Management

  • Provide clear leadership and direction, coaching, mentoring and performance management for the Field Marketing Manager, ensuring alignment with organizational goals and high-quality execution of all field marketing initiatives.
  • Provide oversight and guidance to the Field Marketing Manager on :
  • Strategy, management, and performance of the referral program to drive qualified lead generation and partner engagement.
  • End-to-end execution of webinars, including content strategy, speaker coordination, production logistics, and post-event engagement (e.g., lead nurturing and follow-up communications).
  • Upstream's presence at key conferences by managing content selection and proposals, identifying and preparing speakers, and coordinating across internal and external presentersincluding Upstream trainers and Ambassadors.
  • Regional marketing leadership for the South and West regions, tailoring strategies to local opportunities and supporting region-specific engagement and outreach.
  • Development and launch of Upstream's program to steward current and launched healthcare partners
  • Strategic Support and Specialist Projects

  • Provide support as needed on new national marketing opportunities or tactics identified for piloting.
  • Provide coverage for Marketing leadership, as needed.
  • Provide support on emerging national marketing opportunities and pilot initiatives, contributing to testing and execution of new tactics.
  • Offer coverage for Marketing leadership as needed, ensuring continuity of strategic priorities and team operations during transitions or absences.
  • Additional Duties as assigned
  • Required Experience, Knowledge, Skills and Ability

  • 6-8+ years of experience in marketing, communications or a related field; prior experience with B2B marketing and / or the healthcare sector strongly preferred
  • 1-2+ years of experience leading, supervising or mentoring staff; effective and supportive people leader with experience coaching team members, providing strategic direction, and ensuring consistent, high-quality execution.
  • Proven track record in developing and executing integrated marketing strategies that drive lead generation, deepen brand engagement, and support sales enablement.
  • Skilled at translating brand positioning and value propositions into compelling content and collateral tailored to diverse healthcare audiences.
  • Strong understanding of the sales funnel with the ability to align marketing tactics to sales team needs, and pipeline and regional goals
  • Excellent project management and cross-functional collaboration skills, with demonstrated experience managing complex, multi-stakeholder initiatives across teams and geographies
  • Proficient in using key marketing and sales enablement tools such as email platforms (e.g., HubSpot), CRM systems (e.g., Salesforce), and project management software (e.g., Asana)
  • Highly adaptable and solutions-oriented, with a demonstrated ability to navigate ambiguity, pivot strategically, and navigate through rapid change.
  • Deep commitment to Upstream's mission and a strong orientation to mission driven work.
  • Demonstrates the ability to remain focused, adaptable, and solution-oriented in the face of challenges, setbacks, or ambiguity. Approaches obstacles with a growth mindset and maintains a steady commitment to goals, even under pressure or changing circumstances; resilient.
  • While we are a remotely based organization, we maintain an on-camera culture during meetings to support connection, engagement, teaming and collaboration. Must be comfortable and able to participate in this environment.
  • Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability (Not required to apply) :

  • Experience working in the healthcare field and / or with social impact organizations.
  • Basic graphic design experience via Adobe suite.
  • Experience working in Salesforce or similar CRM tool.
  • Experience working in MailChimp or similar marketing platform.
  • Travel Requirements

    This role will require up to 10% of business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend two annual organizational retreats and two annual team / department meetings. In addition, the Field Marketing Manager may make additional trips to specific regions for meetings, research or local marketing events.

    Hiring Range

    $124,800 - $150,000 USD

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    Director Field Marketing • Allentown, PA, US

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