Talent.com
Sr. Relationship Banker

Sr. Relationship Banker

Cathay Bank - HeadquartersLos Angeles, CA, United States
4 days ago
Job type
  • Full-time
Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.

Apply today!

What our team members are saying :

Video Clip 1

Video Clip 2

Video Clip 3

Learn more about us at cathaybank.com

GENERAL SUMMARY

Responsible for primarily opening new accounts, cross-selling bank products / services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize risk to the bank.

ESSENTIAL FUNCTIONS

Sales & Service

  • Identify sales opportunities to cross-sell bank products and services to ensure customers' financial goals are met.
  • Provide quality personalized customer service, maintain frequent customer contact to expand relationships and ensure customer retention.
  • Maintain open communication with Bank business partners and make referrals as appropriate (e.g. Financial Advisors, Commercial Lenders).
  • Proactively support branch new business promotions.
  • Originate and process mortgage loans.
  • Achieve assigned sales goals.

New Accounts

  • Independently perform all aspects of new account opening procedures for all bank products / services.
  • A nswer customer inquiries, make appropriate financial solutions and recommendations and assist with problem resolution.
  • Perform customer service functions such as check orders, change of address, return mail processing, supersede signature cards, and other account maintenance changes.
  • Maintain confidentiality of customer information as well as Bank proprietary information.
  • Operations

  • Perform deposits and withdrawal transactions.
  • Reconcile and balance teller cash drawer.
  • Process outgoing wires.
  • Essential functions of Safe Deposit box (e.g. entry, opening, maintenance).
  • Assist customers with problem resolution.
  • Assist in ATM balancing.
  • Detect and report fraudulent or suspicious activities by completing BSA reporting as required, Currency Transactions Reports or Monetary Instrument Reports.
  • QUALIFICATIONS

  • College degree in business, accounting or finance preferred, but not required.
  • 2 or more years of new accounts, sales, cash handling, retail experience and / or relevant banking experience required.
  • PC literate and typing proficient. Previous experience with data entry, 10-key, banking software, and Microsoft Word, Excel, PowerPoint and Outlook a plus.
  • Detail-oriented and organized - can multi-task, work well under pressure and follow through on commitments.
  • Excellent interpersonal, listening, and communication skills - can make personal connections, engage and educate the customer, ask open-ended questions, listen to establish trust and build lasting relationships.
  • Demonstrated ability to apply strong critical thinking and problem solving skills to a variety of situations and create action plans.
  • Demonstrated ability to assess customer needs, provide appropriate solutions or recommendations, and optimize sales opportunities to new and existing customers.
  • Ability to work independently and as part of team.
  • Ability to give and receive feedback to improve skills and job knowledge.
  • Able to work weekends and extended hours as required to meet business demands
  • Bilingual English / Chinese (Mandarin or Cantonese) preferred.
  • Required to obtain MLO (Mortgage Loan Originator) status to originate mortgage loans. Must possess an active registration or be eligible for registration under the Nationwide Licensing System & Registry (NMLS) within 6 months of hire or designation as a Senior Relationship Banker.
  • May obtain (optional) appropriate State(s) Life & Health Insurance License(s), FINRA Series 6 & 63 or Series 7 & 65 within 12 months of hire or designation as a Senior Relationship Banker.
  • Able and willing to commute as required for business needs.
  • OTHER DETAILS

    $25.00 - $28.00 / hour

    Pay determined based on job-related knowledge, skills, experience, and location.

    This position may be eligible for incentive compensation.

    Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

    Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy .

    Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

    Click here to view the "Know Your Rights : Workplace Discrimination is Illegal" Poster :

    Poster- English

    Poster- Spanish

    Poster- Chinese Traditional

    Poster- Chinese Simplified

    Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    Create a job alert for this search

    Relationship Banker • Los Angeles, CA, United States

    Related jobs
    • Promoted
    Relationship Manager Senior CB

    Relationship Manager Senior CB

    Los Angeles StaffingLos Angeles, CA, US
    Full-time
    Relationship Manager Senior CB.Develops and manages relationships with commercial clients in the assigned business segment and / or geographic areas. Presents a variety of product solutions to client ...Show moreLast updated: 2 days ago
    • Promoted
    Contact Center Agent I

    Contact Center Agent I

    First City Credit UnionAltadena, CA, US
    Full-time
    The Contact Center Agent I will assume, but not be limited to, the following responsibilities : .Answers member service calls in a professional and courteous manner. Provides information as requested ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Relationship Associate

    Client Relationship Associate

    Zero Impact SolutionsCosta Mesa, CA, US
    Full-time
    We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage and Hydropo...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeAltadena, CA, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 2 days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataAltadena, CA, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 2 days ago
    • Promoted
    Become a Surrogate – Give the Miracle of Life & Earn Up to $115,000 from Home!

    Become a Surrogate – Give the Miracle of Life & Earn Up to $115,000 from Home!

    Giving Tree SurrogacySanta Clarita, CA, US
    Full-time +1
    We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate. In this role, you will be instrumental in supporting indi...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Managing Director Sr Relationship Manager C&IB (F)

    Managing Director Sr Relationship Manager C&IB (F)

    PNC BankLos Angeles, CA, United States
    Full-time
    At PNC our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers. We work together each day t...Show moreLast updated: 10 hours ago
    Relationship Banker - Burbank, CA

    Relationship Banker - Burbank, CA

    Partners Federal Credit UnionBurbank, CA, US
    Full-time
    Quick Apply
    Calling All Banking Relationship Managers and Premier Bankers We have an incredible new opportunity launching in both our Orlando and California markets – Our Member Experience Advisor role! ...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager Nonprofit & Institutional Banking

    Relationship Manager Nonprofit & Institutional Banking

    Los Angeles StaffingLos Angeles, CA, US
    Full-time
    Develops and manages relationships with commercial clients in the assigned business segment and / or geographic areas.Presents a variety of product solutions to client needs.Provides responsive, qual...Show moreLast updated: 2 days ago
    • Promoted
    Sr Talent Acquisition Manager

    Sr Talent Acquisition Manager

    Vaco by HighspringAltadena, California, United States
    Permanent
    Job Title : Senior Talent Acquisition Manager – Fashion Industry.Location : Beverly Hills, CA (Fully Onsite).We are partnering with a fast-growing, innovative fashion and lifestyle brand headquartere...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Associate

    Relationship Associate

    Grameen America Inc.Long Beach, CA, US
    Full-time
    Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in...Show moreLast updated: 3 days ago
    • Promoted
    Corporate Associate

    Corporate Associate

    Kaizen StackupAltadena, CA, US
    Full-time
    Corporate Associate – M&A | AmLaw Top 10 Firm (Los Angeles, New York, OC, or DC | Hybrid Friendly).We’re partnering with an. Corporate Associate (5–8 years).Los Angeles, New Yo...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker

    Relationship Banker

    California StaffingGardena, CA, US
    Full-time
    Compton, California; Gardena, California; Carson, California.To proceed with your application, you must be at least 18 years of age. At Bank of America, we are guided by a common purpose to help mak...Show moreLast updated: 2 days ago
    • Promoted
    Relationship Banker

    Relationship Banker

    Los Angeles StaffingLos Angeles, CA, US
    Full-time +1
    What We Can Offer You : Career Growth Promotional Opportunities Incentive Program Based on Performance Paid Time Off (PTO) Paid Holidays for Full Time / Part Time Employees Health, Dental, Vision, ...Show moreLast updated: 2 days ago
    • Promoted
    Relationship Banker- LA Downton Market

    Relationship Banker- LA Downton Market

    Bank of AmericaLos Angeles, CA, US
    Full-time
    Bank Of America Financial Center Representative.One of the keys to driving responsible growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and ...Show moreLast updated: 1 day ago
    • Promoted
    Business Banking Relationship Manager

    Business Banking Relationship Manager

    BMO Financial GroupArcadia, CA, United States
    Part-time
    Come join a culture that is about so much more than the bottom line.Be a part of a team that celebrates big ideas, supports your personal and professional growth, and makes a real impact in local c...Show moreLast updated: 5 days ago
    • Promoted
    Relationship Banker - Los Angeles Coast Market

    Relationship Banker - Los Angeles Coast Market

    Bank of AmericaLong Beach, CA, US
    Full-time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...Show moreLast updated: 30+ days ago
    • Promoted
    Corporate M&A Associate Attorney

    Corporate M&A Associate Attorney

    Kaizen StackupAltadena, CA, US
    Full-time
    Corporate M&A Associate Attorney – Top-Tier Tech & Life Sciences Deals.Are you a strategic dealmaker with a passion for high-stakes M&A work? Ready to take your legal career to th...Show moreLast updated: 30+ days ago