Physical Therapy Front Office Administrative (Novi Clinic)
Adams Sports Medicine & Physical Therapy, P.C.
About Us
Adams Sports Medicine is a trusted leader in orthopedic and sports rehabilitation with 3 clinics across Southeast Michigan. Our Novi clinic continues to grow, and we are seeking a dependable, service-focused administrative professional to help guide the daily operations at our front desk.
About the Role
This position is ideal for someone who values consistency, delivers excellent customer service, and takes ownership of their environment. The role is patient-facing , highly organized, and central to the efficiency of our clinic.
Full-time and part-time opportunities available.
What You'll Do
- Lead front-desk operations with professionalism and warmth
- Manage scheduling, patient communication, and insurance verification
- Support billing and documentation workflows
- Coordinate with therapists to optimize daily operations
- Maintain a well-organized and efficient work environment
What You Bring
Strong communication and service orientationReliability and consistent follow-throughAbility to manage multiple priorities accuratelyExperience in medical office settings helpful but not requiredComfort learning EMR systems (WebPT), EHR, billing software and insurance verification (Availity)Understanding of sports / ortho PT services, and medical terminologyCompensation & Benefits
$18+ / hour (Depending on experience, education and availability)Health benefits for qualifying full-time employeesSimple IRA with employer matchPTO for full-time team membersSteady, long-term role with a supportive team environmentGrowth opportunities within the team