Account Manager

Job Description

JOB OVERVIEW

Job Location : USA - Remote

Job Type : Remote

Department : Sales

Reports To : Sales Manager

Shift : 9AM - 5 : 30PM

OVERVIEW

Pipeline Medical is entering an exciting transitional phase within its sales organization. To strengthen our foundation and drive continued growth, we're seeking a Strategic Account Manager who can blend sales excellence with operational expertise.

This role is ideal for a results-driven professional who can stabilize existing accounts, grow revenue within an assigned portfolio, and identify new opportunities for expansion. The Strategic Account Manager will play a key role in deepening client relationships, improving operational efficiency, and driving overall profitability.

The ideal candidate will have experience in healthcare distribution or medical supply sales, with proven success working in marketplace environments and collaborating with U.S.-based employers or clients. They should bring a sales-focused mindset, strong account management discipline, and a solid understanding of operational processes to ensure both client and company goals are consistently achieved.

RESPONSIBILITIES

• Develop annual account budgets based on past performance, practice needs, product utilization trends, and Pipeline's strategic goals.
• Manage assigned accounts through relationship selling. Increase same store sales through cross-selling and upselling.
• Create strategic account plans for each major healthcare client (physician practices, surgery centers, clinics), considering supply requirements, usage data, and cost-saving opportunities, and present those plans in account review meetings.
• Analyze account data regularly (daily / weekly / monthly / quarterly) to monitor purchasing patterns, identify risks and opportunities, and adjust strategies accordingly.
• Partner cross-functionally with Operations, Procurement, Marketing, and OPS teams to ensure product availability, efficient delivery, and alignment with client needs.
• Maintain accurate forecasts for account and book of business reporting weekly.

CULTURE COMPETENCIES

Requirements

QUALIFICATIONS

Benefits

15 days PTO

20 days PTO after 3 years

2 Floating Bank Holidays

401k

Health Insurance

Company Laptop