Talent.com
Burke Centre Member Advisor

Burke Centre Member Advisor

Apple Federal Credit UnionFairfax Station, VA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At Apple Federal Credit Union, we’re more than a financial institution; we’re a community-focused organization powered by passionate people. With 23 branches across Northern Virginia and a proud legacy of service, we’re committed to improving the lives of our members and the communities we serve.

We believe our employees are our greatest asset. That’s why we foster a supportive workplace culture that values inclusiveness, innovation and growth. Whether you’re just starting out or advancing your career, you’ll find opportunities for professional development, mentorship and meaningful impact.

Why Work at Apple FCU

  • Recognized as a USA Top Workplace (2025) and Top Workplace by The Washington Post (2024)
  • Collaborative, welcoming environment with forward-thinking leadership
  • Competitive, comprehensive benefits package, including :

Medical, dental and vision coverage

  • 401(k) with employer match
  • Paid time off and 11 paid federal holidays
  • Paid volunteer time to give back
  • Tuition reimbursement and ongoing training opportunities
  • Annual TEAM Bonus plan

    • Position Summary : The Member Advisor plays a crucial role in assisting credit union members by providing personalized recommendations and exceptional service. This position involves cross-selling products, addressing member inquiries, and ensuring compliance with policies and procedures.

    Responsibilities :

  • Needs Assessment and Recommendations :

    • Conduct thorough assessments to understand member needs.

  • Provide personalized product recommendations.
  • Cross-Selling and Loan Processing :

    • Cross-sell credit union products based on needs.

  • Accurately process loan applications.
  • Member Communication and Query Resolution :

    • Address inquiries via face-to-face or telephone.

  • Investigate and resolve member queries.
  • Compliance and Record Keeping :

    • Adhere to policies and complete required paperwork.

  • Document member activity in the system.
  • Continuous Learning and External Engagement :

    • Stay informed about products and policies.

  • Support external business development events.

    • Qualifications and Skills :

  • Minimum two (2) years’ experience in lending or branch operations.
  • High school diploma.
  • Excellent positive member / customer service and interpersonal skills.
  • Strong math skills and effective communication with members.
  • Familiarity with loan documents, lending regulations, and credit union policies.
  • Proficiency in Symitar for posting transactions and inquiries.
  • Proficiency in L360 for loan application processing.
  • Ability to lift 25 lbs. and function in a financial institution environment

    • Additional Information :

  • Under general supervision, originate consumer loans within underwriting guidelines.
  • Incorporate The Apple Way principles into daily activities, providing friendly, courteous, and professional service.
  • Qualify potential members and complete steps for opening deposit accounts and automated services.
  • Gather information for consumer loan applications and member requests.
  • Use established sales techniques to achieve individual and related sales goals.
  • Adhere to credit union policies, procedures, and Bank Secrecy Act regulations.
  • Perform other duties as assigned by the Branch Manager.

    • Employment Type : Full-Time

    Location : 6025E Burke Centre Parkway, Burke, VA 22015

  • Apple Federal Credit Union values, encourages, and implements diversity in the workplace.

    • As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

    All selected candidates will be subject to credit and background checks to determine employment eligibility.

    Create a job alert for this search

    Member Advisor • Fairfax Station, VA, US

    Related jobs
    • Promoted
    Command Center Associate

    Command Center Associate

    Floor & Decor HoldingsFalls Church, VA, US
    Full-time +1
    Customer Storage Buy Specialist.This role has a minimum base pay from $17.This position is responsible for greeting customers and managing the customer storage buy pick-up process.Full-time and par...Show moreLast updated: 30+ days ago
    • Promoted
    Donation Center Associate

    Donation Center Associate

    TradeJobsWorkforce22226 Arlington, VA, US
    Full-time
    Now hiring a Donation Center Associate, where you will respond to questions by phone, email, or in-person, assist with packaging, labeling, and preparing items for delivery, and manage simple recor...Show moreLast updated: 30+ days ago
    • Promoted
    LPC or LMFT Opportunity

    LPC or LMFT Opportunity

    A Path 2 HealingWarrenton, VA, US
    Full-time
    We are seeking a compassionate and dedicated Licensed Professional Counselor or Licensed Marriage and Family Therapist to join our team. The ideal candidate will provide high-quality mental health c...Show moreLast updated: 19 days ago
    • Promoted
    Licensed Counselor

    Licensed Counselor

    Level One PersonnelAlexandria, VA, US
    Full-time
    Licensed Clinical Counselor (NOTIONAL CRISIS CONTRACT).Multiple Locations (see below)- Focus on Northeast and WA.Ensures that all contract and policies and procedures are adhered to.Conducts and do...Show moreLast updated: 28 days ago
    • Promoted
    Seasonal Selling Champion Associate, St Charles Town Center

    Seasonal Selling Champion Associate, St Charles Town Center

    Macy'sWaldorf, MD, US
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 30+ days ago
    • Promoted
    Local Registration Authority - Active Secret Clearance Required

    Local Registration Authority - Active Secret Clearance Required

    ENS Solutions, LLC20762, MD, US
    Full-time
    This role is contingent upon Contract Award • • •.The Local Registration Authority (LRA) supports the Department of Defense Public Key Infrastructure (DoD PKI) program by validating identities and pro...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeGlassmanor, MD, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 13 days ago
    Team Member- Clothes Mentor

    Team Member- Clothes Mentor

    Clothes Mentor FredericksburgFredericksburg, Virginia, United States, 22401
    Full-time
    Have a strong passion for fashion, styling, and driving results? We are hiring! We are seeking to hire an energetic, fashion-conscious, service-oriented, and performance driven.In addition you will...Show moreLast updated: 27 days ago
    • Promoted
    Licensed Therapist

    Licensed Therapist

    The Healthy PlaceTemple Hills, MD, US
    Full-time
    Looking for a Licensed Therapist in DMV LICSW, LLGSW, LPC, LGPC.Show moreLast updated: 30+ days ago
    • Promoted
    Registered Nurse

    Registered Nurse

    Encompass HealthPurcellville, VA, US
    Part-time
    Registered Nurse Career Opportunity.Experience nursing as it was meant to be.Were looking for Registered Nurses who are inspired by the prospect of caregiving the way it should be.Here, you'll ...Show moreLast updated: 8 days ago
    • Promoted
    Physician Assistant - PRN – Sign-on Bonus!

    Physician Assistant - PRN – Sign-on Bonus!

    Matrix Medical NetworkColonial Beach, VA, US
    Full-time
    Overview : $2,000 Sign-On Bonus About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments ser...Show moreLast updated: 22 days ago
    • Promoted
    Full-Time Center Associate

    Full-Time Center Associate

    THE UPS STOREFredericksburg, VA, US
    Full-time
    Puerto Rico, and Canada, providing convenient and value-added business services to the small-office / home-office market, corporate "road warriors," and consumers.Our centers offer a variet...Show moreLast updated: 30+ days ago
    • Promoted
    HBC Sales Associate

    HBC Sales Associate

    Weis MarketsStafford, VA, US
    Full-time
    Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities?...Show moreLast updated: 25 days ago
    • Promoted
    Part Time Wellness Guide (Budtender)

    Part Time Wellness Guide (Budtender)

    Holistic IndustriesRockville, Maryland, United States
    Part-time
    Role : Part Time Wellness Guide.We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring. Deliver a friendly, welcoming, and memor...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Licensed Professional Counselor

    Licensed Professional Counselor

    HeadwayWaldorf, MD, US
    Full-time
    Licensed Professional Counselor (LPC).Wage : Between $120-$131 an hour.Licensed Professional Counselor — Are you ready to launch or expand your private practice? . Headway is here to help you start a...Show moreLast updated: 4 hours ago
    Lifestyle Consultant

    Lifestyle Consultant

    Sweet Carolina TravelsWashington D.C., District of Columbia, United States
    Remote
    Full-time
    Quick Apply
    We are looking for motivated and dynamic individuals to join our growing team as.In this role, you will inspire, guide, and support clients in creating memorable experiences and achieving a lifesty...Show moreLast updated: 1 day ago
    • Promoted
    Licensed Therapist

    Licensed Therapist

    Revelations Counseling & Consulting LLCFredericksburg, VA, US
    Full-time
    Full time salaried position with benefits and ability to earn commission at a private outpatient clinical group practice. Maintain an active caseload that includes individuals ages 10 and above, cou...Show moreLast updated: 30+ days ago
    • Promoted
    Residential Support Professional

    Residential Support Professional

    Loudoun County GovernmentLeesburg, Virginia, United States
    Part-time
    Loudoun County Government has been named one of Forbes' 2025 Best Large Employers!.We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public servi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Want Cash Jobs? Earn With Uber Instead

    Want Cash Jobs? Earn With Uber Instead

    Uber eatsNewburg, MD, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show moreLast updated: 4 hours ago
    • Promoted
    Direct Support Professional

    Direct Support Professional

    Delta-T Group Inc.Leesburg, VA, US
    Full-time
    With over 35 years in business, Delta-T Group has built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities.Our Client is ...Show moreLast updated: 15 days ago