Administrative Support Specialist

Administrative Support Specialist – Schaumburg, IL

$50,000 - $57,000 Annually + Benefits, 401K match, PTO

For more than 50 years, we’ve been a trusted provider of lifestyle consumer products, offering a wide range of well-designed items such as fashion accessories, seasonal goods, home accents, and everyday essentials. Our mission is to deliver reliable service, accurate information, and long-term value to our retail partners and customers. Strong relationships, clear communication, and attention to detail are the core of what keeps our business thriving year after year.

We are looking for an Administrative Support Specialist to join our team. This person will play a key role in supporting daily operations, assisting customers, and ensuring accurate coordination between departments, vendors, and logistics partners. It’s a hands-on position that requires strong follow-through, professionalism, and the ability to manage multiple priorities at once.

Responsibilities :

• Serve as the main point of contact for customer inquiries, providing clear communication and timely updates on orders and deliveries
• Work closely with vendors to confirm pricing, lead times, and resolve discrepancies related to shipments or invoices
• Enter and maintain accurate order data within the company’s ERP system and ensure all supporting documentation is complete
• Coordinate with the warehouse and logistics teams to track shipments, verify delivery status, and address any delivery issues
• Assist with preparing quotes, purchase orders, and sales reports for management review
• Monitor inventory levels and notify purchasing when restock or special order items are needed
• Support daily office functions, including maintaining records, scheduling meetings, and general administrative organization

Qualifications :