Scheduling Specialist - Gynecologic Oncology

Join Our Team at Avera Gynecologic Oncology

Make a meaningful impact in the lives of cancer patients and their families as a Scheduling Specialist with Avera Gynecoloigc Oncology. This role is essential in ensuring seamless, compassionate care across multiple clinics and care teams. Responsibilities include scheduling appointments for new and existing patients, ensuring timely access to essential care. Coordinating comprehensive care scheduling including labs, infusion, imaging, procedures, surgeries, and telemedicine appointments. Facilitating referrals and collaborate with Avera's network, including regional and rural facilities, to support continuity of care. This position plays a key role in guiding patients through complex treatment plans, providing peace of mind and a smooth care experience. Hours : Monday-Friday; 8am-4 : 30pm. No weekends.

Be part of a multidisciplinary team built with compassion and the goal of moving health forward for you and our patients. Work where you matter.

Performs diverse duties as they relate to the department to include completing prior and pre-authorizations for patients insurance companies, working appeals for insurance coverage, verifying benefits, making referrals and scheduling pre-operative physical, and reviewing surgery information with patients. Responsible for scheduling, maintaining, and disseminating an accurate surgery schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the department as indicated.

Obtains information (including physician orders to schedule tests / procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner. Facilitates in coordinating a plan of care for patients with various departments throughout the hospital and clinics including working with equipment vendors for surgical equipment needs. Coordinates care between facilities for utilization of telemedicine to ensure continuity of care if applicable. Communication of information to physicians, staff, families, etc., when directed and to do so in an appropriate and professional manner. Assists with the collection and maintenance of records as needed by Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or as may be required by law. Coordinates scheduling of specialized equipment based on procedures. Maintains physician calendar, procedure schedule and all coordinating orders for procedures.

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License / Certification, or Work Experience : knowledge of medical terminology. Preferred Education, License / Certification, or Work Experience : High School or GED Equivalent, Associate's in medical secretarial school, 1-3 years experience as a scheduler, biller, or in a medical office.

Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan. Up to 5% employer matching contribution for retirement. Career development guided by hands-on training and mentorship.