Store Manager

Store Manager

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.

As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role :

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering on our promise of Legendary Customer Service through GURA :
• Greet the Customer.
• Uncover Customer's Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.
• Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced every day across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and / or Regional Manager to eliminate problems.
• Learn how to create a desirable work environment through promotions, recognition, and empowerment.
• Problem solving and conflict resolution for both team members and customers.
• Learn sales and profit management accountable for achieving top and bottom line.
• Promote a safe and productive work environment
• Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
• Learn the process of organizing merchandise resets to company specifications on a periodic basis.
• Implementing and sustaining merchandise presentation per company standards.
• Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
• Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
• Train to do periodic sales forecasting, payroll analysis and budget review.
• Train on documentation of team member evaluations and corrective action.
• Train on managing periodic price changes.
• Train on communicating inventory needs to buyers and distribution centers.
• Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• Learn how to coordinate and conduct special sales events.
• Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
• Community involvement.
• Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice".
• Learn how to address team member issues and concerns, working with HR team when necessary.
• Learn how to assess and develop team members for advancement within the organization.
• Train to be responsible for budgeting and sales forecasting.
• Learn how to be responsible for auditing store processes.

Required Qualifications :

Preferred knowledge, skills or abilities :

Working Conditions :

Physical Requirements :

Disclaimer : This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his / her supervisor.

Company Info : At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package.