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Quality System Specialist
Quality System SpecialistPoint Eight Power • Belle Chasse, LA, US
Quality System Specialist

Quality System Specialist

Point Eight Power • Belle Chasse, LA, US
1 day ago
Job type
  • Full-time
Job description

Overview

We are seeking a Quality System Specialist to support our QA Manager in driving continuous improvement across our quality management system. This role focuses on enhancing product quality, improving on-time delivery, reducing defects and rework, optimizing vendor performance, and preventing recurring issues. All to strengthen the Total Customer Experience. Join us and help shape a culture of quality excellence. Apply today to be part of a team dedicated to continuous improvement and exceptional customer experiences.

Responsibilities

  • Data Analysis and Reporting : Collect, analyze, and report on quality metrics to identify trends and opportunities for improvement. Develop new metrics as needed to monitor system and process performance.
  • Vendor Performance : Track and evaluate vendor delivery and product compliance, participate in performance reviews, and support vendor improvement initiatives.
  • Document and Technical Management : Maintain and update controlled documents, policies, procedures, work instructions, and standards. Coordinate document reviews, approvals, and associated training across departments. Perform technical writing for internal and external communications as needed.
  • Internal and External Auditing : Support and conduct scheduled internal audits and impromptu audits to ensure compliance and identify improvement opportunities. Assist with external audits, including ISO 9001 and customer audits.
  • On-Time Delivery Improvement : Analyze delivery data, identify root causes of delays, and collaborate with departments and external partners to prevent recurrence.
  • RTPR and Nonconformance Tracking : Review Real-Time Problem Solving (RTPR) data, monitor nonconforming product reports, and drive process improvements.
  • Equipment Calibration : Coordinate calibration of measuring and test equipment across all sites to ensure compliance with standards.
  • Customer Satisfaction : Collect and analyze customer feedback, identify areas for improvement, and share insights to enhance overall satisfaction.
  • Training and Development : Deliver quality system training across departments, ensuring a process-focused approach and compliance with best practices.
  • Special Projects : Lead quality improvement projects as assigned to enhance processes, reduce costs, and improve overall system performance.

Qualifications & Requirements

  • High school Diploma or GED, Required
  • 3+ years of experience in quality management, process improvement, or a related field, Required
  • Strong analytical skills with the ability to interpret complex data and identify trends.
  • Experience with quality management systems, audits, and compliance standards (ISO 9001 preferred).
  • Excellent communication and technical writing skills.
  • Ability to work collaboratively across departments and with external vendors.
  • Strong attention to detail and a proactive approach to problem-solving.
  • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint) and quality-related software.

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    Quality Specialist • Belle Chasse, LA, US