Automotive Customer Service SpecialistSpeeDee - A Plus Automotive • Spartanburg, SC, US

Automotive Customer Service Specialist

SpeeDee - A Plus Automotive • Spartanburg, SC, US

30+ days ago

Job type

Full-time

Job description

Job Description

Benefits :

Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different From the Competition?

Local Ownership

Quality Service

Training and Certification

Multi-Point Courtesy Check and Service Review

Free Top-Off Service

Maintenance Records

Affordable Rates

Job Summary

The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.

Responsibilities

Greeting the customer in a friendly inviting manner

Presenting service options to the customer

Writing up customer and vehicle information

Performing all duties of the Fluid Services Technician as needed

Presenting additional maintenance service options to customers

Requirements

Commitment to excellence at all levels of service

Automotive and retail experience helpful

Cheerful and friendly communication skills

Enthusiastic attitude and strong work ethic

Clean and neat appearance

Clear and effective telephone skills

Valid state driver's license

Job Qualifications

Customer service skills

Basic literacy (ready, writing, math skills)

Ability and licensed to operate motor vehicles

Verbal communication skills

Ability to properly use mechanical hand tools

Attention to detail

No previous experience or training required

Working Conditions

Materials and Equipment used : Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte

Environment : Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities : Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits / Perks

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

Training and Certification Opportunities

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Customer Service Specialist • Spartanburg, SC, US

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