Property & Casualty Licensed Customer Care Representative

A company is looking for a Customer Care Representative to support customer inquiries and insurance policy needs.

Key Responsibilities

Deliver exceptional customer service while ensuring compliance with legal requirements

Communicate with customers through various channels and navigate multiple systems

Receive and respond to inquiries, resolving moderately complex insurance issues

Required Qualifications, Training, and Education

1-3 years of customer service experience, preferably in a call center environment

Intermediate computer skills with the ability to navigate multiple systems

High School Diploma or equivalent required

Preferred : A valid Property & Casualty Producer / Agent License

Experience with Microsoft Office suite of tools preferred