Protective Services Worker (2940) - Public Conservator - San Francisco Human Services Agency - (EXEM

Job Description

Job Description

Company Description

• Please note : With your application, please upload copies of your Master’s degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment.

This is a Permanent Exempt (PEX), Full-Time position. This position is excluded by the Charter from the competitive civil service examination process and incumbents are considered “at will” and shall serve at the discretion of the Appointing Officer. CAT 18 appointments fall under the Special Project Exemption (Charter Section 10.104-18). An appointment authorized for exemption under Charter Section 10.104-18 must be to a position created for or dedicated to a special project, or for professional services, not to exceed three years by Charter requirement.

Application Opening : November 3, 2025

Application Deadline : The final day to apply is November 17, 2025

Salary Range :   $111,436 – 142,194 yearly

https : / / careers.sf.gov / classifications / ?classCode=2940 &setId=COMMN

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS) and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

OUR COMMITMENT TO RACIAL EQUITY

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Job Description

Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical / advocacy services to temporary / permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity.

The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and / or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed or are alleged to have committed a crime.

The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore, travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350.

The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves high interaction with not only the conservatee but various involved providers Community Behavioral Health Services, and available support system including the Mental Health Court and its representatives. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which, may at times, be at conflict with the interests of other stakeholders.

Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail).

ESSENTIAL DUTIES AND FUNCTIONS :

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

Qualifications

1. Education :  Possession of a Master’s degree in Social Work from a school accredited by the Council on Social Work Education (CSWE);

OR

A Master’s Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master’s Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum).

AND

2. Experience :   Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and / or dependent adults and / or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas : Adult Protective Services, intensive case management such as MSSP / Linkages, medical social work in a hospital or clinic, mental health program / agency, home health agency or alcohol and drug counseling and treatment program

OR

Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described.

AND

3. License & Certification :

AND

Note : Applicants who will receive their Master’s degree by the end of the current semester / quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master’s degree; for these applicants, appointment referral is contingent upon verification of the required education and experience.

Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master’s degree.

Verification of Education and Experience :

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https : / / careers.sf.gov / knowledge / experience -education / .

Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures :

The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to the interview.

Note :  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information

Additional Information Regarding Employment with the City and County of San Francisco

Where to Apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https : / / careers.sf.gov / to begin your application process.

Computers are available for the public (9 : 00 a.m. to 4 : 00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions, you may contact Vanessa Quintano at vanessa.quintano@sfgov.org. Recruitment ID : REF57587R

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.