SHIPPING CLERK

Job Description

Job Description

CUSTOMER SERVICE / SHIPPING CLERK

Monday - Friday

8 : 00 am - 5 : 00 pm

$13.00 - $15.00 per hour

ESSENTIAL JOB FUNCTIONS

• Process and complete all shipment orders in Great Plains Accounting Software.
• Operate shipping scales and UPS / FedEx shipping systems.
• Coordinate with customer service, quality control, tumbling, and manufacturing teams.
• Manage inventory adjustments in Great Plains software.
• Prepare international shipping paperwork accurately.
• Communicate with ground and truck freight representatives.
• Review and follow all shipping instructions and procedures.
• Generate bills of lading and schedule truck pickups as needed.
• Maintain accurate records of orders, shortages, and reruns.
• Assist customer service with order follow-ups and urgent shipping requests.
• Ensure all orders are shipped according to specified timelines.
• Perform general clerical duties such as typing, filing, and order entry.
• Assist in quoting and estimating molded parts and M.S. grommets.
• Send out samples, brochures, and catalogs as needed.
• Manage incoming customer requests for pricing and product inquiries.
• Collaborate with production, quality control, chemists, and other departments to ensure order fulfillment.
• Build and maintain strong relationships with major accounts.
• Adhere to company policies and safety procedures.
• Perform other duties as assigned by the supervisor.

JOB REQUIREMENTS