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Solutions Engineer

Solutions Engineer

SquirroNew York, NY, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : 120,000-150,000

We are looking for a Solutions Engineer, specialising in Search, or GenAI, or DevOps with strongPythonskills,and with relevant work experience in a software product company.

You'll be helping to deploy, customize and support the Squirro platform onUnix systems. Squirros Insight Engine platform uses state-of-the-art machine learning algorithms and natural-language processing tools to analyseunstructured data.We offer a flexible work environment. This position, within the global delivery team, will implement Squirros Search and Insights applications which also integrate Large Language Models (e.g. chatGPT) using real-world client data.

About the role

We are looking for someone who wants to use their affinity for technology in a business context where AI solutions bring massive business value. In this role, you might facecorporate bankers who are sourcing the next big M&A opportunity, or business stakeholderswho translate business requirements into technological products. We need someone who brings the enthusiasm and interest to grow into this role.

Responsibilities :

  • Work with partners and customers on an operational level throughout the stages of solution qualification, implementation, and support.
  • Implement innovative digital transformation projects, primarily in the Finance & Public Sectors.
  • Collaborate with Business and Engineering team members on customer use cases to deliver the solution design with the aim of meeting or exceeding the business expectations.
  • Provide technical expertise and run tests on the requirements and suitability of Squirros modules and features with regards to the solution scopes from customers and partners.
  • Engage with technical users of all levels from Squirros ecosystem of partners and customers to provide technical guidance on the development, implementation and support of solution using Squirros modules.
  • Extending Squirros platform with custom backend components in Python and Bash within the platforms operational sphere.
  • Collaborate with Engineering team members on product features required by the market and contribute towards product development.
  • Deploying solutions on hybrid infrastructure within Linux environment, using infrastructure code tools such as Ansible.
  • Advocate the adoption of our Frontend BI dashboards and execute potential custom extensions to meet users strategic objectives for Insights from Squirros platform.
  • Drive the generation and maintenance of documentations throughout a Waterfall or Agile project lifecycle as part of Squirros knowledge sharing policies and culture.
  • Drive or support project management tasks in projects that are delivered by Squirro or our partners.
  • Ensure high-quality delivery of Squirros solutions and proactively manage risk and dependencies.

Preferred experience :

  • Minimum 5 years intechnical consulting,software engineering, and / or DevOps engineering roles.
  • Minimum 3 years in aclient-facingrole as a point-of-contact for technical and non-technical users.
  • Experience in implementing a full project lifecycle based on Waterfall and Agile methodologies. Projectmanagement would be an advantage.
  • Experienced in working withElasticsearchin production deployments. This involves things like relevancy-tuning Elasticsearch, efficient data modelling, optimizing search and indexing performance.
  • Experience in writing server-side web application logic and implementingREST APIs.
  • Experience testing code, debugging programs and integrating applications with third- party web services.
  • Experience inRedisand / orPostgres / MySQL / MariaDBdatabase management.
  • Experience performing system administration tasks onLinuxand shell scripting.
  • Experience working with application development usingmicroservices architecture.
  • End-to-end project delivery, including the setup and deployment of IT solutions for clients, data loading, data enrichment and analysis, data visualisation, and integration.
  • Ideally, you also have :

  • Unstructured data on a previous project or role.
  • Natural Language ProcessingandMachine Learningknowledge.
  • Ability to communicate and coach complex technical concepts to various levels of external technical users such as from customers and partners.
  • Experience in building and maintaining project documentations to support implementations executed internally or by partners.
  • Experience in managing and communicating product documentations to an external ecosystem would be an advantage.
  • Who you are :

  • You are a smart, open-minded and curious person.
  • You can deal with challenges and are able to find the best technical solution.
  • You can identify the root cause of a problem and name it.
  • Strong programming experience in Python.
  • Experience with using Linux
  • Proven track record in software systems design, implementation and coaching.
  • Good communication skills and an easily adaptable team player.
  • Our tools :

  • Core software : Python, JavaScript, GNU / Linux
  • Data storage : Elasticsearch, Postgres / MySQL / MariaDB, Redis
  • Web components : Flask, FastAPI, NGINX
  • Frontend components : React
  • Other : Atlassian (Jira, Confluence), Git
  • What we offer :

  • A start-up like environment and culture, fast-paced and agile with quick decision-making.
  • An environment where team members at all levels can make a difference.
  • Opportunity to work on search and AI projects using cutting edge technologies.
  • Ongoing feedback as part of our working culture to grow and develop.
  • We believe in life-long learning and supporting the development of our staff.
  • About Squirro

    Businesses capitalize on new opportunities, improve client relations, and optimize decision-making capabilities using Squirros vertical-specific Augmented Intelligence solutions, which combine human intelligence with powerful AI. An Insight Engine at its core, we deliver contextualized insights from your most relevant data sources and displays them directly, via workbench integrations, or through self-service applications.

    Squirro works with global organizations, primarily in the Financial Services, Insurance, Telecommunications, and Manufacturing industries. Customers include Bank of England, Standard Chartered Bank, the European Central Bank, Henkel, and Candriam (A New York Life company).

    Founded in 2012, Squirro is currently present in Zrich, London, Munich, New York, and Singapore. Further information about AI-driven business insights can be found at https : / / squirro.com /

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