CHIEF INFORMATION OFFICER

Job Summary :

This role is a member of the Executive Leadership Team (ELT) as the Chief Information Officer (CIO), and under direction of the Director and Deputy Director, this position is responsible for the overall strategic planning, implementation, and management of all information technology (IT) systems, networks, applications, and initiatives. This role is a key strategic partner to the the agency and will oversee digital transformation efforts, enhance operation efficiency, ensure secure and reliable technology by performing security and senior network and server administration tasks. The CIO will optimize the infrastructure to support efficient and effective operations, including website, point of sales, reservation system, and other applications and databases, across all state park locations and departments. This position will lead a team of IT professionals, manage vendor relationships, and oversee the IT budget.

This role requires occasional travel and overnight stays to various state park location and will support critical issues outside of business hours.

Job Duties : Duties include :

• Oversees the development, implementation, management and evaluation of Department wide information technology and related activities in support of business operations to include information technology, systems, security, and other activities as they relate to strategic plans and operational objectives. Establishes performance metrics to measure and monitor compliance. Develops, plans and delivers results in a fast-changing environment.
• Organizes and leads day to day IT operations, including directing subordinate staff in the daily management of IT services to the Department. This includes hiring, coaching, providing leadership, and performance management.
• Serves as a member of the Executive Leadership Team regarding the Department's IT strategies and presents information to the Parks Board as needed. Sets goals and objectives to address IT needs, disseminates information throughout the agency, resolves cross-divisional issues or challenges, and responds to public inquiries and complaints. Defines immediate and long term goals and priorities to ensure alignment with the organization.
• Serves as the agency's primary IT contact. Coordinates with other state agencies and participates in State CIO Council and data governance meetings. Meets with staff to discuss policy, operational issues and options, including assigning and reviewing / approving IT work products and projects. Leads and / or participates in cross-division teams (including park staff and leadership, attorneys, customers, vendors, state officials, and other stakeholders) to ensure alignment with strategic objectives. Tracks progress on multiple projects and ensures objectives are accomplished in accordance with predetermined schedules and within budgets.
• Directs and manages the information technology department budget effectively and within statutory requirements. Reports overall department level budget to the executive team, manages, monitors, and tracks project-related costs and other relevant activities performed by the department related to IT.
• Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs) :

Knowledge of :

Methods to organize and present complex technological information to technical and non-technical staff.

The application of management tools to determine value and cost benefit analysis for projects, systems, and proposed improvements.

Current and state of the art system development and programming methodologies.

Advanced knowledge of management information systems concepts, capabilities, and possible application within the Department's network and systems.

State and Federal statutes, regulations, and policies pertaining to technology services.

State processes governing strategic and operations planning, management, budget and procurement.

Knowledge of the Department's organization structure and Parks Board process.

Skills in :

Strategic thinking and planning.

Exceptional leadership and team management skills.

Strong communication and interpersonal skills.

Ability to develop IT policies and staff compliance to IT policy.

Excellent problem-solving and decision making abilities

Project management expertise to include planning, execution, and monitoring.

Strong hands-on network and server administration and security skills, including firewall administration, network configuration, and troubleshooting.

Ability to :

Work unsupervismanage complex IT operations to balance, prioritize and organize multiple tasks.

Adapt quickly to evolving technological business demands.

Work collaboratively in teams in parks and leadership and maintain strong relationships internally and externally.

Ability to maintain a high level of confidentiality and integrity regrading sensitive information.

Selective Preference(s) :

Bachelor's Degree in Computer Science, management Information Systems, Business Administration or other related information technology related field, with 10 years of related experience and 3 or more years of management experience in an IT or business operations environment.

Pre-Employment Requirements :

Must obtain, possess and / or maintain a current Arizona Driver's license appropriate to assignment.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply :

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

The State of Arizona provides an excellent comprehensive benefits package including :

Learn more about the Paid Parental Leave pilot program .

For a complete list of benefits provided by The State of Arizona, please visit our

Retirement :

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.