Business Office Manager

Job Description

Job Description

Calling on all driven and self-motivated Business Office Managers!

We are a skilled nursing facility looking for a strong BOM. Come join the Creekside Care Center family, where you will be celebrated and supported each day!

Job Duties

• Balance individual resident accounts and provide copies of statements
• Complete monthly payment of resident private account changes
• Prepare and disburse monthly cash allowances
• Create and distribute monthly billing statements
• Assist residents with the completion of medical assistance applications and verify eligibility
• Complete representative payee forms on behalf of residents who are unable to do so on their own
• Coordinate closure related to accounts of deceased residents (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc.)
• Establish, develop, maintain, and update the filing system for the Business Office
• Reviews weekly account receivables and payables with the Administrator or designee
• Follow established safety precautions when performing tasks and using equipment and supplies
• Maintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environment
• Communicate and interact effectively and tactfully with residents, visitors, families, peers, and supervisors
• Answer and respond to call lights promptly and courteously when working in resident care areas
• Reports all resident concerns to the appropriate department head
• Communicate and interact effectively with residents, visitors, families, staff, and supervisors
• Attend and participate in departmental meetings and in-services as directed
• Report all resident, staff, or other concerns to the appropriate department head
• Report all incidents, accidents, unsafe situations, and concerns immediately
• Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities
• Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures

Required Education and Experience