Vice President, Consulting and Professional Services

Vice President, Professional Services

The Vice President, Professional Services will provide strategic direction and leadership to ensure delivery of high-impact professional services across scheduling, implementation, training, and solution design for Wolters Kluwer Tax & Accounting clients in North America to ensure an optimal onboarding experience. This executive role will oversee a unified Professional Services team, integrating Solution Design, Specialty Services, the Conversion Team, Implementation, and Training under one aligned organization. The VP will play a critical leadership role in driving client satisfaction, and revenue growth, while modernizing service models aligned to product strategy, and evolving customer needs and will ensure onboarding is aligned with both pre-sales and service excellence.

This role is a hybrid role requiring 2 days a week in the office. The preference is for our Coppell, Tx office location.

Essential Duties and Responsibilities :

• Provide executive leadership for driving client satisfaction, operational efficiency, and revenue growth through best-in-class implementation practices, service deliver all aspect of professional services across North America, including scheduling, implementation, training, solution design, specialty services, and conversion team.
• Deliver on revenue targets (>

$18M in Professional Services), manage P&L, and ensure financial performance.

Job Qualifications :

Minimum Qualifications :

Education

BA / BS in a Business-related field required MBA or advanced degree preferred

$10M).

Other Knowledge, Skills, Abilities or Certifications :

Travel requirements :

Up to 10 site visits per year

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.