Job Summary :
The Systems Engineer III is responsible for providing technical guidance, training and work direction to less experienced engineers.
Essential Functions :
- Develop new program, systems and / or computing infrastructure
- Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built
- Lead service support activities and initiatives
- Lead or work on the company's most complex projects
- Ability to break down and communicate complex concepts in manageable parts for successful execution by teams and team members
- Coordinate vendor relationships and commitments on project involvement / deliverables
- Design and implement systematic approaches and alternatives
- Conduct preliminary studies to define needs and determine feasibility
- Confer with clients and analyze business / functional requirements.
- Develop procedures for moving program changes, enhancements, etc. into IT production processing
- Understand and relate business / functional requirements to application / infrastructure requirements
- Initiate and lead support activities including problem analysis, technical evaluation, work estimates and implementation services
- Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors / third parties, and / or business managers
- Identify and lead, as assigned, resources and communications to facilitate work completion
- Train and provide guidance to new IT team members to assist them in orientation to policies, procedures and responsibilities
- Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level
- Represent IT in project and / or business meeting and engagements
- Lead conference calls or visits with vendors / third parties
- Introduce new customers to IT services to assist in familiarizing them with appropriate systems, services, policies and procedures
- Perform any other job duties as requested
Education and Experience :
Bachelor's Degree in MIS, Computer Science or equivalent years of relevant work experience is requiredMinimum of five (5) years of experience working in medium to large operating environment requiredMinimum of two (2) years of programming or system analysis experience requiredExperience translating business requirements into technical specifications requiredCompetencies, Knowledge and Skills :
Advanced computer skillsAdvanced troubleshooting and problem solving capabilitiesTraining and / or experience with Microsoft Word, Excel, Access, PowerPoint, Windows Server, SQL, Exchange, Project and VisioAdvanced hardware troubleshootingExperience with Linux or IBM Websphere solutions preferredEffective organization and prioritization skillsCommunication skillsAbility to work independently and within a team environmentAttention to detailTraining / teaching skillsTechnical writing skillsTime management skillsProper phone etiquetteCustomer service orientatedDecision making / problem solving skillsLeadership skillsAdvanced troubleshooting skillsLicensure and Certification :
MCSE, MCSD, CCN, CCNE, or CISSP is preferredWorking Conditions :
General office environment; may be required to sit or stand for extended periods of timeCompensation Range :
$81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type : Salary
Competencies :
Fostering a Collaborative Workplace CultureCultivate PartnershipsDevelop Self and OthersDrive ExecutionInfluence OthersPursue Personal ExcellenceUnderstand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
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