Position Overview :
HM Staffing is seeking a professional and organized Bilingual Admin to join our client's insurance office. The ideal candidate will be fluent in English and Spanish and will play a key role in supporting daily operations, assisting clients, and ensuring smooth communication across language barriers.
Key Responsibilities :
- Greet and assist clients in person and over the phone in both languages
- Translate insurance documents and communications as needed
- Handle data entry, filing, and document management
- Schedule appointments and manage calendars for agents
- Process insurance applications, renewals, and claims
- Maintain client records and ensure confidentiality
- Support agents with administrative tasks and follow-ups
- Communicate with insurance carriers and vendors
Qualifications :
High school diploma or equivalent; additional education or certifications in insurance or administration is a plusPrevious experience in an insurance office or administrative role preferredFluent in English and [Second Language] (verbal and written)Strong customer service and communication skillsProficient in Microsoft Office and insurance management softwareDetail-oriented with excellent organizational skillsAbility to multitask and work independently