Mental Health Counselor - Outreach Services

Job Description

Job Description

Hybrid work from home position with some in-person Flexible part-time or full-time opportunity (up to 37.5 hours per week) Grade 17 Job Summary

The Mental Health Counselor - Outreach Services will provide trauma-informed, wellness-focused support to individuals and families experiencing homelessness. Provides early intervention and care management services. Coordinates activities and events to promote community engagement and support homeless individuals and families to rebuild sustainable independence. This position will provide direct services to people of all ages, according to OCO’s service delivery standards in diverse locations, including street-based, OCO offices, other agency offices, program sites, public places and the homes of consumers. Independently provides early intervention and care management services to homeless individuals. Carries out duties in accordance with Agency and Program policies and procedures.

Key Responsibilities

• Provide crisis counseling, advocacy, and solution-focused support to individuals in crisis or with severe mental illness.
• Assist consumers in accessing community services and monitor service provision.
• Develop assessments and service plans using a strengths-based approach.
• Facilitate life skills coaching, education, and support groups.
• Promote positive relationships among participants, families, and communities.
• Collaborate with community partners to implement joint protocols and ensure compliance.
• Organize and participate in community-building and empowerment events.
• Maintain accurate and timely documentation of services and outcomes.
• Provide training to staff and partners on specialized topics.
• Support direct service staff through casework guidance and problem-solving.
• Represent the agency in community settings and lead program-specific initiatives.
• Participate in on-call crisis intervention and staff support as needed.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a Master’s Degree in Social Work, or Counseling (LCSW, CASAC, LMSW, LMHC, RN or Licensed Psychologist) and one year experience working with homeless individuals

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Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.