Director, Account Management and Planning, University Marketing and Communications

External Applicants :

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents :

Navigate to the "My Experience" application page.

Locate the "Resume / CV" document upload section at the bottom of the page.

Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note : The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees :

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Job Description Summary

The Director, Account Management and Planning is responsible for creative, strategic, and timely management of partners’ marketing and communications needs. This position serves as a goal-oriented thinking partner, a collaborative project leader, a results-driven marketing professional, and the connection between University Marketing and Communications (UMC) and its partners.

Job Description

Essential Functions :

Ensures work is on strategy to achieve University communications / marketing / branding goals

Ensures work utilizes marketing industry best practices as applied to higher education

Collaborates with multiple teams for successful project management (writes creative briefs, schedules and leads meetings, maintains timelines, provides status updates, gains internal and external approvals, analyzes success, and optimizes approach.)

Develops and maintains partner relationships by providing consistent communication between UMC and partners.

Handles multiple tasks easily, consistently meeting or exceeding deadlines and expectations.

Provides leadership for the Account Management and Planning team through use of best practices, professional development, and industry knowledge as a seasoned professional

Required Education, Knowledge, Skills, Abilities :

Bachelor’s degree and ten years of experience in communications, marketing, or related field

Effective communication skills, both written and verbal

A foundational understanding of branding, communications, advertising, public relations, & marketing and how they intersect to achieve an integrated marketing communications plan

A foundational understanding of marketing and digital platforms and how to leverage them for an integrated marketing communications plan

Strong planning and project management skills; specifically, the ability to move projects from concept to completion

Ability to provide clarity, connection and consistency related to UMC, our partners, and projects in order to provide goal-oriented solutions

Preferred Education, Knowledge, Skills, Abilities :

Marketing agency experience

An understanding of higher education priorities and culture

Accountabilities :

• Responsible for own work.

Additional Job Description

Time Type Requirement

Full time Note to Applicant :

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his / her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.