Part-Time Retail Sales Associate

Seattle Art Museum Shop Position

Essential Duties : Assist in the daily operations of the shops and provide excellent customer service to visitors. Responsibilities will include : Retail Operations, providing outstanding customer service, including the dissemination of product and Museum information to customers and staff; processing transactions in Counterpoint POS, including but not limited to, opening / closing registers, sales, returns, department transfers, shipping orders, store credits, gift certificates, tax adjustments, price changes, and selling SAM Memberships; performing select operations of SAM Gallery as requested, including but not limited to, art sales, handling original works of art, hanging art, filing and database related tasks, communicating with artists and clients; restocking sales floor merchandise and supply areas; cleaning and arranging displays as instructed; maintaining a thorough knowledge of inventory, museum, membership, and shop policies to assist customers; unpacking shipments as they arrive and storing products in stockroom as instructed; utilizing excellent customer service to proactively assist customers; promoting good relations with visitors, staff, and volunteers. Other Duties : Participate in annual inventory efforts; contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer servicecreating positive, meaningful experiences for all visitors, every time; participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM's work.

We Are Looking For : Required Qualifications : High school diploma or equivalent combination of education and experience; one year of experience in retail sales; orientation towards providing superior customer service; ability to establish and maintain effective relationships with colleagues and visitors; proficiency in Microsoft Office Suite, Zoom, and internet-based research; proficiency with point-of-sale systems; ability to pass and maintain security background check clearance. Preferred Qualifications : Three years' experience in retail sales; experience with retail environments within the Arts & Culture, Entertainment, or Sports sectors. FLSA Status : Non-Exempt. Reports To : Shop Manager. Compensation : $22.76 / hour.

About SAM : Seattle Art Museum's vision is to be the museum for all of Seattlea bold, dynamic hub of creativity, belonging, and cultural leadership, shaping the future of art and community. To create a welcoming community where people find inspiration and discover our common humanity through exceptional art and dynamic, engaging programs. Art is always at the start and heart of what we do. Collecting, conserving, and displaying extraordinary works of art is the governing motivation of our museum. So too is fostering a vigorous exchange of ideas while cultivating connection with the broad array of communities we serve. As the leading visual arts institution in the Pacific Northwest, SAM shares its global connections, powerful exhibitions, and dynamic programs to engage, educate, and inspire. SAM is a vibrant, three-site organization that is supported by 365 employees, 10 executive leaders, and more than 200 volunteers. Benefits : Temporary SAM Staff have access to an onsite fitness facility and SAM's museum library, can access a no-cost Employee Assistance Program resource, enjoy a 20% discount at the SAM Museum Shop and a 10% discount at SAM's MARKET cafe, receive 2 SAM guest passes per quarter worked, can access 8 Home Free Guarantee cab rides home per year, and accrue paid sick leave at a rate of .0385 per hour worked. Work Schedule : Due to varying demand, hours will fluctuate from week to week, Wednesday Sunday. Working Conditions : Exposure : Work areas are primarily inside, in a climate-controlled environment with light background noise. Stationary Work : Approximately 100% of time is spent moving around the work area. Extended periods of standing are required. Communication : Clear and effective verbal and written communication in English with trustees and co-workers is necessary. Vision : Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork. Office Work : Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary. Lifting / Carrying / Pushing / Pulling : Ability to transport up to forty (40) pounds of equipment and supplies. Working at Heights : The ability to work safely at heights and on ladders is required.

Accommodation : If you need assistance applying for a role due to a disability or additional need, please let us know at hr@seattleartmuseum.org. The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions / duties of this position. If you need an accommodation during the application or interview process, please contact hr@seattleartmuseum.org.

Celebrating Difference : At Seattle Art Museum, our members, visitors, and local community come from all walks of life, and so do our employees, volunteers, and interns. The plurality of our identities and experiences strengthens our mission : connecting art to life. Our mission and vision call us to be responsive to a multitude of cultural contexts and lived experiences, and as such, our Strategic Plan directly addresses the role art plays in empowering and elevating social justice movements, and promoting structural change to further equity in our society. SAM is particularly dedicated to racial equity in the workplace, because we know that people of color are the most impacted when it comes to both historical and present inequities. We know that equity is not a single fixed destination, it's ongoing reckoning. As SAM continually strives to be a more inclusive and equitable workplace, we are particularly interested in engaging with those who have been historically underrepresented in the museum field. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we celebrate difference. SAM is an equal opportunity employer. We are an equal opportunity employer, and consider qualified applicants for employment without regard to race, color, creed, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, sensory, physical, or mental disability, genetic information, military or veteran status, gender identity or expression, sexual orientation, citizenship or immigration status, or other applicable legally protected characteristic. If you need assistance applying for a role due to a disability or additional need, please let us know at hr@seattleartmuseum.org. The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions / duties of the role. If you need an accommodation during the application or interview process, please contact hr@seattleartmuseum.org. For candidates, we ask that, if possible, you wait until you're invited to a screen, online technical assessment or interview before requesting an accommodation. We encourage you to apply. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we include, celebrate and embrace difference. We encourage you to submit an application, even if your experience doesn't feel like a 100% match with the position. We know applying for a job can be intimidating, and research tells us that womxn and folks of color are less likely to apply if they don't see themselves meeting or exceeding every single qualification listed. We encourage you to apply, even if you feel unsure about whether you meet every requirement in this job post. You could very well be a great fit for this role or others. Requirements for employment. In order to be employed by the Seattle Art Museum, you must reside in the state of Washington. Employment at SAM is contingent upon successful clearing and maintenance of clearance in both a federal and state criminal background check. Want to learn more? If you haven't already, check out our Careers page for more on working at SAM. Though we'd love to be able to reply to every question that crosses our desk, due to the high volume of applications we receive, our HR team is unfortunately unable to offer a response to inquiries requesting search status updates, inquiries about hiring timeline, or requests to be put in touch with directly with the Hiring Team. If your experiences and capabilities are well suited to an open role, our Recruiter or the Hiring Manager will reach out directly to schedule an interview. Thanks for your understanding! Powered by JazzHR