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Seasonal Pool Access Agent
Seasonal Pool Access AgentFour Seasons Hotels • Westlake Village, CA, US
Seasonal Pool Access Agent

Seasonal Pool Access Agent

Four Seasons Hotels • Westlake Village, CA, US
30+ days ago
Job type
  • Part-time
  • Temporary
Job description

Seasonal Pool Access Agent

Four Seasons Hotel Westlake Village is seeking a Seasonal Pool Access Agent to join our positive, guest-focused team. The ideal candidate has a background in security and is confident, friendly, and professional. This role involves ensuring pool access policies are followed while maintaining a warm and welcoming environment for all guests.

What You Will Do:

  • Uphold the integrity of guest access by strictly adhering to the provided guidelines.
  • Check in each guest, referencing the guest list to confirm registration with the hotel or payment for a spa treatment.
  • Ensure that all guests are appropriately registered and have the necessary credentials for access.
  • Provide a welcoming, courteous experience to all guests upon arrival.
  • Maintain guest confidentiality and privacy.
  • Use the hotel computer (Micros), Open Table and phone system effectively.

What You Bring:

  • High school education or equivalent
  • 1+ year(s) previous experience in customer service.
  • 1+ year(s) previous experience in a security role.
  • Reading, writing and oral proficiency in the English language.
  • The ability to speak clearly with guests who do not have pool access.
  • The ability to accurately read registration guest lists while maintaining guest confidentiality.
  • The ability to multi-task while under pressure.
  • Successful candidates must possess legal United States work authorization

What We Offer:

  • Hourly Range: $23.07
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Caf
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Life Insurance
  • Complimentary on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities

Schedule & Hours:

  • Part time position, 3-4 days a week.
  • While this is a seasonal role with a defined end date, there may be opportunities for long-term employment based on business needs and performance.
  • Open availability is preferred & weekend availability is required.
  • Must be available to work holidays.
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Seasonal Pool Access Agent • Westlake Village, CA, US

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