Senior Field Engineer - San Francisco Bay, CA

Pay Competitive

Employment type Other

Job Description

Req# : 2974

Senior Field Engineer - San Francisco Bay, CA

San Francisco Bay Area, CA, USA Req #2974 Wednesday, June 21, 2023 What part will you play?

A Senior Field Engineer (SFE) will focus on commissioning complex systems and supporting other Field Engineers as needed. Commissioning involves the testing and fine tuning of all the Audio Visual equipment in the solution to ensure it is working well, independently and as a system, per the design intent. The SFE will travel to the customer’s site, and ensure the Audio Visual solution is installed, setup and operating as designed. The SFE should be able to solve issues as they arise and be able to communicate with the team as needed. This position will mentor other FE’s and assist other FE’s through remote online support to ensure proper system commissioning is achieved through best practices, and that company checkout guidelines have been followed. Mentoring other FE’s through remote support will be a heavy focus of this role. What will you be doing?

• Commission systems in the field and remote. The SFE will optimize all the settings in the equipment to ensure the system is operating as designed. Audio, video, displays, control and networking all have different optimization and adjustment needs
• The SFE will work closely with the system programmer to ensure the control system is functioning as designed without any issues. Remote systems work with programmers is common to load new code and troubleshoot issues
• May be required to regularly lead a team on large projects. Coordination with programming, install, and engineering will be required. Identification and documentation of punch list items, communication of project completion status to internal and external stakeholders is required.
• The SFE should be able to provide simple code and touch panel updates under the direction of the assigned programmer
• Keep current on technology, latest firmware updates, common field issues
• Diagnosing known and found Audio Visual problems and formulating solutions
• The SFE will mentor and provide remote assistance and support to other FE’s. This is a very important aspect of this role. A proven track record and / or on the job demonstration of successful remote support may lead to a role focused on supporting Field Engineers through checkout remotely.

Complexity :

Decision Making Authority :

Physical Demands :

Travel :

Safety :

What do we require from you?

Education / Certifications :

Required / Desired Knowledge, Experience and Skills :

Ability to diagnose, troubleshoot and resolve complex Audio Visual technical problems

To learn more about becoming part of the Diversified team, visit us at http : / / diversifiedus.com / about / careers / or email us at careers@diversifiedus.com.

Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at 800.811.2771.

Other details

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Diversified is a leading technology integrator delivering innovative digital media, collaboration, broadcast, electronic security, and OTT solutions.

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