IT Support Technician

GARNEY CONSTRUCTION

Due to growth, we are adding an IT Support Technician in N. Kansas City, MO. You will assist our Garney employees with technology issues, configuring and deploying technology equipment, and adapt to different problems developing solutions to improve the experience employees have with their technology. To thrive in this position you must be motivated to learn about IT procedures, interact well with people, and have the ability to provide detail on issues and solutions.

WHAT YOU WILL BE DOING

• Maintain and track technology equipment; ensure accurate inventories and lifecycle documentation
• Report into the office Monday - Friday 8 AM - 5 PM
• Read technical documentation and follow established IT procedures
• Develop and refine equipment processes; create simple tracking / controls for consistency
• Triage and resolve help desk tickets; document fixes to drive process improvements
• Troubleshoot login / password, hardware / software, and group / permission issues; coordinate vendor warranty and third-party support
• Configure and deploy devices (imaging, setup, decommissioning) for office, job-site, and remote users
• Provision user accounts, security roles, and phone numbers / extensions; purchase and install approved software / hardware
• Improve help desk workflows and leverage automation to streamline IT operations

WHAT WE ARE LOOKING FOR

LET'S TALK THE PERKS!

CONTACT US

If you are interested in this IT Support Technician position in N. Kansas City, MO then APPLY NOW . For other opportunities available at Garney Construction go to careers.garney.com. If you have questions about the position or would like more information, please contact Brooke Egan at Brooke.Egan@garney.com .

Garney Construction and its subsidiaries are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Garney Construction is a background screening, drug-free workplace.

Agency Disclaimer : A ll vendors must have a signed Garney Construction Agreement, authorized by the Executive Team, to receive payment for any placement. Verbal or written commitments made by anyone other than a member of the Executive Team will not be considered binding. Any unsolicited resumes sent to Garney Construction or submitted to employees outside of the Recruiting Team will be deemed the property of Garney Construction. In such cases, Garney Construction will not be obligated to pay any placement fees.