Patient Services Coordinator - G19East Lymphoma

Patient Services Coordinator G19E Lymphoma

Shift : 36 hours per week. Three 12 hour shifts each week, Monday Friday, with rotating weekends and holidays. 7 : 00pm 7 : 00am. Two-week orientation required : Monday Friday, 8am 5pm.

The ideal candidate will have a high school diploma and three years of customer service experience in a healthcare setting.

Job Functions :

• Coordinates and schedules patient appointments.
• Impacts patient care services.
• Schedules provider appointments, diagnostic tests, procedures, and treatments.
• Prepares and maintains daily appointment templates and / or patient records in One Connect.
• Communicates all pertinent information to families, physicians, team members, and other patient care areas.
• Prepares patient materials and documentation according to established procedures.
• Collects co-payments and validates patient insurance and demographics.
• Updates payment and patient information. Reconciles One Connect cash drawer on a daily basis.
• Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ).
• Ensures coordination of benefits and assignment of Hospital Account Record (HAR).
• Follows standard operating procedures for institution and center.
• Protects the security and confidentiality of patient information at all times.
• Other duties as assigned.

Education Required : High school diploma or equivalent. Experience Required : Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity / expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.