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HOA Community Manager
HOA Community ManagerCity Property Management Company • Phoenix, AZ, United States
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HOA Community Manager

HOA Community Manager

City Property Management Company • Phoenix, AZ, United States
30+ days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the

HOA Community Manager

role at

City Property Management Company .

About City Property Management : City Property Management is a family-owned Arizona company that's been providing exceptional HOA management services since 1979. With over 40 years of experience and 150+ full-time employees, we combine the stability of an established business with the flexibility and personal touch that only comes from family ownership. Our mission is simple : provide the best experience in community management.

Join Our Growing Team : We're always looking to add exceptional Community Managers to our growing team. If you're a skilled property management professional ready to make a real impact - or if you've become frustrated with the challenges common in this industry - we offer something different : a supportive environment where professional standards matter and your expertise is valued.

The Role

As a Community Manager, you'll be responsible for the comprehensive management of residential communities throughout Maricopa County. This is demanding, strategic work that requires someone who can handle everything from financial oversight to board relations while maintaining exceptional service delivery. This position offers flexibility with the ability to work from home after completing our comprehensive training process (approximately 90 days).

What You'll Do

Records and Compliance Management

Maintain all corporate records of the Association, including minutes and board actions, in compliance with Arizona Statutes

Research and educate boards on existing, new, and proposed legislation regarding associations

Develop and implement policies as directed by the Board and CPMC

Financial Management

Review and verify monthly financial reports for accuracy

Monitor and direct collection activities

Verify, approve, and code invoices regularly

Research and prepare annual budgets, working with vendors to ensure accurate projections

Evaluate and make recommendations for reserve expenditures

Vendor and Contract Management

Act as primary point of contact for all contracted vendors and service providers

Prepare bid specifications, solicit bids, and make recommendations for community work

Inspect and verify contractor performance and adherence to specifications

Approve completed projects before final payment disbursement

Community Operations

Conduct regular community inspections to evaluate compliance with governing documents

Issue notices to owners and tenants regarding violations

Plan, budget, execute, and attend community events

Take proactive approach to identify and address future community needs

Research, create, and distribute educational communications via newsletters, website, and email

Meeting and Board Management

Schedule, organize, and facilitate annual, board, and special meetings

Provide professional guidance and leadership during meetings

Present thoroughly researched information for board decision-making

Act as liaison between Board, committees, and homeowners

Attend all required staff meetings, legal seminars, and CPMC functions

Customer Service and Communication

Maintain high level of customer service with homeowners and vendors

Respond to inquiries within 24 hours

Create and distribute regular community communications

Build and maintain positive relationships with board members, residents, and contractors

Strategic Planning

Develop and implement long-term strategic plans with associations

Anticipate problems and provide proactive solutions

Monitor and plan for future reserve expenditures

Coordinate with all CPMC departments to fulfill contractual obligations

Required Qualifications

What We\'re Looking For

3+ years of proven experience in property management or community association management

Strong financial management and budgeting skills

Excellent verbal and written communication abilities

Proficiency with property management and accounting software

Valid driver\'s license and reliable transportation

Ability to work some evenings and weekends for board meetings and events

Strong organizational and time management skills

Preferred

Certified Arizona Association Manager (CAAM) certification (we\'ll fund certification for the right candidate)

Experience managing HOA communities in Arizona

Knowledge of Arizona HOA laws and regulations

Physical Requirements

Ability to walk properties for regular inspections

Capability to lift up to 20-30 pounds

Valid driver\'s license and ability to travel between assigned communities

Why You\'ll Love Working Here

Family-owned stability : 40+ years of consistent operation with the personal touch and adaptability that comes from family ownership

Professional development investment : We\'ll fund your CAAM certification and provide ongoing professional development assistance

Comprehensive training : Thorough, supportive onboarding process that sets you up for success

Hybrid flexibility : Work from home capability after completing training (approximately 90 days)

Direct access : Less bureaucracy means your voice is heard and decisions happen faster

Supportive team environment : Genuinely collaborative colleagues who maintain high professional standards

Industry stability : Join a company that\'s weathered decades of industry changes and continues to thrive

Benefits Package

Health, dental, vision, and life insurance

401(k) with company matching

Health savings account

Employee assistance program

Flexible schedule options

Professional development assistance (including CAAM certification funding)

Employee referral program

Paid time off

Compensation

Salary : $65,000 - 85,000 / year (based on experience)

Schedule : Flexible with some evenings / weekends required for meetings and events

Ready to Join Our Team?

If you\'re looking for a community management role where professionalism matters and your expertise is valued, we\'d love to hear from you. Whether you\'re an experienced CM seeking a better environment or ready to take the next step in your property management career, apply today to become part of the City Property Management family.

Our Core Values : Professionalism, Engagement, Knowledge, Humility, Client Centric, Trust, Flexibility, Teamwork, Diligent, Fun, Fair & Respectful

City Property Management is an equal opportunity employer. We provide reasonable accommodations for individuals with disabilities. Employment is at-will in accordance with state law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

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HOA Community Manager • Phoenix, AZ, United States

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