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Phlebotomist Patient Services Representative
Phlebotomist Patient Services RepresentativeGlobal Technical Talent • Neenah, WI, United States
Phlebotomist Patient Services Representative

Phlebotomist Patient Services Representative

Global Technical Talent • Neenah, WI, United States
30+ days ago
Job type
  • Full-time
Job description

Primary Job Title :

Phlebotomist Patient Services Representative

Alternate / Related Job Titles :

Phlebotomist

Patient Service Technician

Specimen Collection Specialist

Location : Neenah, WI

Onsite Flexibility : Onsite

Contract Details :

  • Position Type : Contract
  • Contract Duration : Not specified
  • Start : As Soon As Possible

Shift / Hours :

Central Time Zone (onsite schedule as assigned)

Job Summary :

The Phlebotomist Patient Services Representative (PSR) serves as the primary point of contact for patients, delivering high-quality specimen collection services with professionalism, accuracy, and compassion. This role creates an atmosphere of trust, ensures proper specimen handling, and maintains a safe, efficient, and patient-focused environment while adhering to strict procedures and confidentiality standards.

Key Responsibilities :

  • Draw quality blood samples and prepare specimens for laboratory testing following established practices and procedures
  • Explain procedures clearly to patients while maintaining a calm, confident presence
  • Maintain a safe, professional, and patient-focused environment
  • Perform both forensic and clinical specimen collection and processing duties
  • Verify patient demographic information, initials, and signatures to confirm accurate labeling
  • Maintain required records and documentation
  • Demonstrate organizational commitment and promote a positive image to patients, clients, and the public
  • Perform daily activities accurately and on time under supervisor direction
  • Represent the company professionally whether stationed in a doctor's office, PSC, or other assigned locations
  • Handle multiple priorities in a high-volume environment
  • Support staffing needs including weekends, holidays, on-call duties, and overtime
  • Ensure compliance with company policies, dress code, safety procedures, and confidentiality guidelines
  • Travel to multiple locations as needed, with reliable transportation required
  • Maintain punctuality, full-shift availability, and consistent attendance
  • Participate in training as assigned; training locations may vary
  • Required Experience :

  • 2-3 years of phlebotomy experience
  • Valid phlebotomy license
  • Excellent phlebotomy skills, including pediatric and geriatric draws
  • Ability to produce accurate, error-free work in a fast-paced environment
  • Ability to work independently with minimal supervision
  • Strong customer service and communication skills
  • Reliable transportation, valid driver's license, and clean driving record (if applicable)
  • Ability to work flexible schedules across multiple locations
  • Ability to follow established procedures and exercise good judgment
  • Nice-to-Have Experience :

  • Experience working in a multi-site healthcare or diagnostics environment
  • Experience in high-volume patient settings
  • Required Skills :

  • Phlebotomy (pediatric, adult, geriatric)
  • Specimen collection & processing
  • Patient communication
  • Preferred Skills :

  • Multi-location flexibility
  • High-volume workflow management
  • Documentation accuracy
  • Customer service excellence
  • Adherence to safety and compliance procedures
  • Additional Skills :

  • Forensic collection procedures
  • Recordkeeping and verification
  • Organizational commitment and professionalism
  • Handling multiple priorities
  • Communication with peers, supervisors, and patients
  • Benefits :

    Medical, Vision, and Dental Insurance Plans

    401k Retirement Fund

    About the Client :

    A leading provider of diagnostic information services, leveraging the world's largest clinical lab database to deliver insights that improve healthcare management and support healthier lives. Serving millions worldwide, the organization is committed to inclusive care, clinical excellence, and advancing global health outcomes.

    About GTT :

    GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

    Job Number : 25-28721 #gttqst #gttjobs

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    Patient Service Representative • Neenah, WI, United States

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