Customer Service & Sales Representative

Job Description

Job Description

• This position is fully on-site at our Newport News, VA office. Local candidates are encouraged to apply.

Avenluma, Inc., is a local sales and marketing firm, passionate about helping well-known brands grow through direct community engagement. As part of our growing team in Newport News, VA, you’ll have the opportunity to learn, lead, and build a career in customer service, marketing, or sales—all while making a real impact.

Position Overview

We’re hiring a Customer Service Specialist to join our retail events team. In this role, you’ll represent client brands at local promotional events, connect with customers face-to-face, and ensure a positive experience that builds brand loyalty and drives sales.

What You’ll Do :

Greet and assist customers within a retail setting

Promote our clients to generate new business leads

Educate customers about new features and services

Support existing customers with questions and follow-up

Work closely with our team to meet performance goals

Participate in ongoing training and leadership development

What We’re Looking For :

Strong communication and people skills

Professional attitude with a customer-first mindset

Willingness to learn and grow in a team environment

Ability to multitask and stay organized in a fast-paced setting

Must be authorized to work in the U.S.

Why Join Us?

Competitive weekly base pay + uncapped commissions

On-site training and mentorship from experienced leaders

Fast-track advancement opportunities

A supportive, high-energy work environment

Career growth in customer service, marketing, and leadership

Ready to launch your career? Apply today and join a team where your growth is our priority.