Back Office Medical AssistantMust be Bilingual

Benefits : 401(k)

401(k) matching

Key Responsibilities :

Patient Care :

Assist with patient intake, including recording vital signs (blood pressure, temperature, weight, pulse) and medical histories.

Prepare patients for examinations by assisting them with changing into gowns, positioning them, and ensuring they are comfortable.

Take and record patient symptoms and concerns to communicate with the physician.

Clinical Tasks :

Administer injections, prescribed treatments under the supervision of the physician.

Perform basic laboratory tests and collect specimens for analysis (e.g., blood, urine).

Assist in minor procedures and treatments, such as wound care,and dressing changes.

Sterilize medical equipment and ensure proper infection control procedures are followed.

Patient Education :

Educate patients on medications, treatments, and home care instructions as directed by the physician.

Provide information on lifestyle changes and health management for chronic conditions.

Medical Record Management :

Update and maintain accurate patient records in the Electronic Health Record (EHR) system.

Document clinical observations and communicate with the healthcare provider regarding patient status.

Ensure patient records are organized and kept confidential in accordance with HIPAA regulations.

Lab and Diagnostic Tests :

Schedule and prepare patients for lab tests, X-rays, or other diagnostic procedures.

Collect specimens for diagnostic tests as required by the physician.

Inventory Management :

Keep track of medical supplies, reorder items when necessary, and ensure stock is always maintained.

Assist with Scheduling and Follow-up :

Assist patients with scheduling follow-up appointments or referrals to specialists as directed by the physician.

Follow up with patients regarding lab results, test follow-ups, and appointment reminders.

Skills and Qualifications :

Medical Knowledge : Understanding of medical terminology, procedures, and office equipment.

Communication Skills : Ability to interact effectively with patients, physicians, and other staff members.

Organization : Excellent organizational skills to manage patient records, appointments, and medical supplies.

Technical Skills : Proficiency with Electronic Health Record (EHR) systems and office software.

Compassion and Empathy : Ability to provide empathetic care to patients, especially in a family practice setting where patients of all ages are seen.

Required Qualifications :

Certification : Certification as a Medical Assistant (CMA, RMA, or equivalent) is often required.

Education : Typically requires a high school diploma, and many positions prefer completion of a formal Medical Assistant program.

Experience : Experience working in a medical office, preferably in a family practice setting, is helpful.

This role is essential to a well-functioning family practice, as it combines clinical skills with administrative support, allowing physicians to focus on patient care while ensuring that office operations are efficient and organized.