Quality Systems Analyst

Job Description

Job Description

Kaimetrix is looking for a candidate to join our team as a Quality Systems Analyst to provide support to our client onsite in Florence, KY.  The Quality Systems Analyst will be responsible for ensuring all software packages deployed across the IRC CI organization are tested, validated, and delivered in accordance with established standards for security, functionality, and performance.  The position focuses on validating applications are distributed through Microsoft Intune, Microsoft Configuration Manager, and HCL BigFix to ensure consistent behavior across diverse deployment scenarios.  The Quality Systems Analysts will perform both manual and automated testing to confirm that applications install, function, and uninstall properly without negatively impacting system integrity, network performance, or user productivity.  The incumbent will collaborate closely with software packaging technicians, developers, and network / system administrators to verify successful integration of applications into managed endpoint environments.  This includes testing compatibility with the Windows Operating System, existing enterprise software, and endpoint management policies.

Beyond hand-on testing, the Quality System Analyst will contribute to continuous improvement initiatives by recommending automated solutions where applicable, maintaining detailed documentation, developing repeatable test cases, and refining standardized testing procedures.  The candidate should demonstrate a proactive mindset – identifying potential deployment risks, recommend mitigations, and ensuring high-quality, reliable software deployments across the enterprise.  This is a highly collaborative position suited for a candidate that thrives in a structured, technically complex environment and is passionate about maintaining the reliability, security, and efficiency of enterprise software deployments.

RESPONSIBILITIES and SKILLS

• Develop and execute comprehensive test plans, test cases, and execution logs for software packages deployed through Microsoft Intune, Microsoft Configuration Manager, and HCL BigFix or any future software deployment technology.
• Conduct functional, compatibility, performance, regression, and User Acceptance testing.
• Validate successful installations, configurations, and removals across various connection types (LAN, WLAN, VPN) using various authentication mechanisms (PIV, username / password, Windows Hello).
• Identify, document, and track software defects using applicable tools such as Configuration Change Request or issue tracking platforms.
• Collaborate with software packaging and deployment teams to ensure accurate and efficient delivery of applications.
• Support development and maintenance of automated test scripts and reusable test documentation.
• Verify software deployment compliance with configuration management, release management policies and enterprise standards.
• Provide detailed testing results and actionable recommendations for improvement or remediation.
• Ability to multitask and image various laptops / workstations in preparation for testing without error, ensuring they meet standardized CI baselines.
• Identify vulnerabilities when testing packages, imaging machines and overall processes including security misconfigurations, access control gaps and compliance with IRS security policies.
• Candidate should be able to perform assigned tasks with minimal supervision.
• Experience with testing in secure lab environments including enclave systems and case data models is highly desirable.

OTHER REQUIREMENTS

B.A or B.S with at least 3 years QA testing experience in a technology environment.

Experienced in automated testing tools; all phases of testing, and working without supervision

Experience with federal security standards (FISMA, FedRAMP, or NIST 800-53 control validation) preferred

Prior experience supporting case management or law enforcement / justice systems is a strong plus.

Working knowledge of Microsoft Intune, Microsoft Configuration Manager, and HCL BigFix

Experience with Windows 11, Microsoft Office Products, various laptop platforms (HP) and Virtual Machines.

Strong understanding of software packaging, deployment validation, and system configuration management.

Experience conducting test in enterprise network environment.

Excellent analytical, documentation, and communication skills.

Ability to manage multiple concurrent testing efforts with precision and accuracy

Understanding of Enterprise Infrastructure (Active Directory, DNS, DHCP, Storage).

Education :

B.A or B.S with at least 3 years QA testing experience in a technology environment

Additional Requirements :

Drug testing will be required as a condition of employment.

Location :

Florence, KY

Position Type :

Full-Time

Citizenship Requirement :

US Citizenship Required

Kaimetrix is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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