Job Description
Job Description
Jan-Pro is the #1 Commercial Cleaning Franchise and #4 Fastest Growing Franchise as reported in Entrepreneur Magazine rankings. Jan-Pro of Northern Illinois is looking to hire a Telemarketing / Appointment Setter to join the team. This position is located in our Burr Ridge, Illinois office.
POSITION SCOPE :
The Appointment Setter / Telemarketer position is responsible for generating outside sales appointments in assigned territories and providing general office support. The position is classified as non-exempt with a compensation of $45,000.00 per year plus a 10% commission on the first month's billing for all new account starts which are a direct result from appointments scheduled by the Appointment Setter / Telemarketer.
RESPONSIBILITIES :
- Generating outside sales appointments in assigned territories and providing general office support.
- Confirming and gathering prospect information for future use
- Completing sales performance reports
- Preparing business correspondence
- Interfacing with potential and current clients
- Managing other administrative tasks such as maintaining accurate prospect / client records in JAN-PRO's online software tool.
KNOWLEDGE, SKILLS, AND EDUCATION :
MINIMUM of 1 year in an out-bound telemarketing role averaging 150 calls per dayAbility to multi-task and keep composure in a fast-paced work environmentTime management skillsFollow through on commitmentsThe ability to handle difficult conversationsExcellent written and verbal (English) communication skills.Proficient in MS Office programs (Word, Excel, and Outlook) and Internet operationsStrong presentation skillsProfessional speaking voice and demeanorAbility to work with highly sensitive information and work in a confidential environmentSuccessful completion of a pre-employment drug screen and criminal background checkPHYSICAL AND MENTAL REQUIREMENTS :
Ability to function in high-pressure situationsManual dexterity to operate a computer (desktop, laptop and iPad) and other electronic equipmentAbility to take legible hand-written notes where necessaryCorrectable vision and hearingExcellent interpersonal skillsClear, easy to understand oral communication abilityAbility to sit for prolonged periodsENVIRONMENTAL EXPOSURE :
Air conditioned / heated office environmentExposure to artificial interior lightingLow to medium level noiseExposure to hazards as typically found in office products and equipmentTO THE BEST QUALIFIED CANDIDATES WE OFFER :
Base hourly salary, plus performance bonuses.401K Plan, Employer paid Healthcare Reimbursement AccountPaid vacation plus paid holidays