Parts Manager

Parts Manager

Midwest Machinery Co. (MMC) is a full-line John Deere dealership that provides Agricultural, Consumer, and Commercial Equipment throughout Minnesota and Wisconsin. We focus on providing excellent service, support, and parts availability for the products we provide. Midwest Machinery, Co. is looking for a Parts Manager for our Columbus, MN team! If you want to join a striving industry with a top-notch company that is growing rapidly. Midwest Machinery Co. is where you should be. Don't miss the opportunity to join our team today!

Purpose : Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Consistently exhibits Midwest Machinery Companys core purpose and values.

Responsibilities :

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Promotes and merchandises parts and accessories in conjunction with other store locations
• Participates in creating, and executes, annual Parts Department goals in alignment with the organizations financial and operational objectives
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Maintains an accurate and effective parts inventory control system that includes a perpetual and / or annual physical inventory and proper counter procedures
• Submits all parts warranty to Central Warranty Administrator
• Submits all return claims within the required time frame to receive maximum credit
• Makes regular personal visits to customers (and potential customers) during the off months (Dec., Jan, Feb., July and Aug.) to increase and solidify business
• Maximizes use of all order discount programs to achieve management stock order goals
• Ensures all department tools, equipment and vehicles are in good working order
• Manages recruiting, staffing and employee development activities for employees reporting to this position
• Attracts, retains, and effectively engages department personnel
• Participates in parts EDUCATE training program required for the development of skills and knowledge
• Attends to, and resolves, employee and inter-departmental issues in a fair and expedient manner
• Actively participates in a local civic, charitable or community organization : holds office in same at least once every 4 years
• Maintains and promotes a safe work environment. Demonstrates understanding of and ability to follow all safety rules and regulations in performing work assignments
• Performs other duties as assigned