Contact Center Director
HCL Global Systems IncJacksonville, FL, US13 hours ago
Job type
- Full-time
Job description
Job Description
designing, building, and managing high volume contact center
Microsoft’s Dynamics Contact Center solution and Azure Communication Services
copilot studio, AI engine, natural language voice Bot and chatbot
CTI integrations
IVR
delegate PCI
Microsoft Office 365 suite, ADO Testing
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Director Contact Center • Jacksonville, FL, US