Digital Integration Specialist

A company is looking for a Digital Integration Specialist to provide technical support and troubleshooting for educational integration customers.

Key Responsibilities

Troubleshoot and resolve complex technical issues with district-level IT administrators

Log bugs or feature requests in JIRA and update districts on progress

Complete integration activities and provide support for K-12 digital technology issues

Required Qualifications

Associate's degree or equivalent professional experience required

Minimum of 2 years of experience in a related technical or support role

Proficiency with Student Information Systems (SIS), APIs, and SFTP protocols

Expert-level proficiency in Microsoft Excel

Experience using Salesforce is preferred