Paralegal

We are looking for an experienced paralegal to join our team in Saint Louis, Missouri. This unique role focuses on evaluating new cases, guiding potential clients, and determining case viability, leveraging your expertise in personal injury law. If you thrive in a fast-paced environment, enjoy client interaction, and want to apply your legal knowledge in strategic decision-making, this position offers an exciting opportunity to grow.

Responsibilities:
• Assess incoming case summaries to evaluate their viability based on critical factors such as liability, damages, and jurisdiction.
• Provide expert guidance for the intake team, drawing on your personal injury knowledge to ensure accurate case evaluations.
• Handle complex or escalated calls from potential clients, addressing their concerns and helping them make informed decisions.
• Identify missing details in case summaries and ask targeted questions to gather necessary information.
• Collaborate with the legal team to facilitate smooth onboarding of viable cases.
• Offer constructive feedback and training recommendations to improve the intake team's screening process.
• Maintain organized and precise records of case evaluations and notes in the intake system.
• Serve as a trusted advisor to prospective clients, using strong communication and persuasion skills to convert hesitant callers into clients.
• Stay updated on personal injury law trends to enhance case assessment and client interactions.

• At least 3–5 years of experience as a personal injury paralegal, preferably on the plaintiff side.

• Comprehensive understanding of liability, damages, statutes, and other factors affecting case viability.

• Exceptional written and verbal communication skills, with the ability to reassure and guide clients effectively.

• Proven ability to make quick, informed decisions in a high-pressure environment.

• Strong organizational skills and attention to detail, including proficiency in case management software.

• Experience with client intake and engagement, demonstrating empathy and professionalism.

• Ability to manage complex conversations and de-escalate situations when needed.

• Familiarity with plaintiff-side litigation processes and strategies.

BENEFITS: Medical, Dental, Vision, etc.

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